Scale healthcare startup by outsourcing your support team
IMPORTANT: Due to an extreme demand for healthcare online services we integrate healthcare startups and apps on a first-priority basis.
Here is what you can do if you are experiencing a spike in customer care requests:
- Start outsourcing your healthcare customer support in a matter of days or even hours.
- Minimize response time for every request, no matter its difficulty and urgency.
Why outsource support if you are in the healthcare tech business?
Any healthcare startup deals with a specific urgency when it comes to customer service. It's a different type of urgency, not like the one when you are having troubles with something you have purchased in an online store, for example. Healthcare companies need to know that they are a priority and that they will be provided with the best services possible. Thus, fast reaction time is perhaps the most important metric for customer care when it comes to healthcare startups.
Another important ability of an outsourced support vendor is the ability to grow the team fast. A request spike might come in rapidly and unexpectedly and quite often it is impossible to be prepared for it. That is when SupportYourApp’s ability to hire and onboard new teams fast comes in handy. You can see how flexible we are by extending your existing customer care team in a matter of DAYS: pick the best people, train them and start delivering excellent service.
Services we provide for your healthcare app business
- Customer care outsourcing;
- Personal data verification;
- Outbound phone calls;
- Inbound phone calls;
- Feedback requests;
- Data entry and validation;
- Feedback responses;
- Product improvement;
- Omnichannel online chat support.
Why are flexible support teams important for healthcare support?
If your healthcare startup experiences an overload of customer requests, you have to find a super-fast solution to provide the best customer service to those who need it. With SupportYourApp there is no typical or recorded response — we treat every customer with an individual approach and respect they deserve.
We also pay a lot of attention to hiring and onboarding only the professionals right for the job. We can build teams as flexible and personalized as you need.
Let's talk and you’ll see — we are the right fit for you and your business. Fill in a form, and we'll get back to you!