SupportYourApp is a Support-as-a-Service (SaaS) company that provides secure customer support for start-ups and tech companies.
The company was founded in 2010. It started as a customer support department of a software company. Back then, 21-year-old Daria Leshchenko was promoted from a Customer Support Representative to the Head of the Department. She revamped the support team and made it more effective.
Back then, 21-year-old Daria Leshchenko was promoted from a Customer Support Representative to Head of the Department. She revamped the support team and made it more effective. In fact, it was so successful that the company started receiving customer support inquiries from other businesses.
In just three years, Daria became the CEO of what is known today as SupportYourApp. Originally founded in Kyiv, Ukraine, it became an international company and one of the TOP-5 customer support providers in the world.
SupportYourApp works with a wide range of tech industries, including SaaS, fintech, apps, platforms, software, hardware, and more. Our clients include companies like Mastercard, Calm, Glovo and MacPaw.
SupportYourApp also develops in-house software solutions to fulfill all clients’ needs, including a refined CRM-system, live chat tool, cloud telephony, chatbot builders, and AI-powered productivity tools.
Professional team and corporate culture.
Office equipment: our team works with the best hardware, software, and office furniture.
Smooth and detailed onboarding process that fully integrates every consultant into our clients’ products.
Highest quality language skills and indistinguishable accents.
Office spaces that feature real pieces of modern art and are designed to highlight the art of objects.
Main office that also serves as a gallery of murals created by modern Ukrainian artists.
CEO and Managing Partner at SupportYourApp
Taking charge of the company at the age of 21, Daria turned it into a multinational business and one of the TOP-5 customer support providers in the World.
Based on her experience with SupportYourApp, Daria co-founded Label Your Data — a company that provides data labeling for machine learning and Outstaff Your Team that helps with technical staff recruitment.
Daria is in Top 30 Under 30 list by KyivPost and #1 on the list of Top 50 Entrepreneurs in Ukraine by MC.Today.
She was recognized as the Woman of the Year in Customer Service by the Stevie Awards and Customer Service and Success Woman of the Year by The Globee Business Awards.
Daria has studied at MIM-Kyiv business school, the Aspen Institute in Kyiv and is a Harvard Kennedy School Executive Education alumna. She was included in the 200 Female Founders list by Inc.
Daria actively participates in mentoring programs for women, including Google Hackathon and Startup Weekend Ladies. She also represents Ukraine in Canada-Ukraine Trade & Investment Support Project (CUTIS), participates in ITC SheTrades and is a #seedstars mentor.
200 Female Founders by Inc.
Accomplished Leader Award
Employer of the Year
Sales, Marketing, Customer Success and Operations
Top 50 Inspiring Workplaces
Achievement in Employee Engagement
Sales & Customer Service
New Employee Onboarding
TOP-3 Customer Support Providers
Clutch Global Badge
Clutch Champion Badge
Best Company to Work With
TOP B2B Services Ukraine
Best of Delaware Award
Best of Delaware Award
ECCA Highly Commended
CCWS Employee Experience Highly Commended
UpCity Certified Provider
talented people, hubs around the globe.
PCI DSS Level 1 Service Provider compliance is one of our four PCI merchant compliance levels that protect the security of credit card and cardholder data in e-commerce transactions. It is the highest and most stringent of the PCI DSS compliance levels.
ISO/IEC 27001 is an international standard for information security. Companies around the world implement the standard to demonstrate to customers that they meet a strong level of security.
The General Data Protection Regulation is a European privacy regulation. The GDPR aims to strengthen the security and protection of personal data in the EU and harmonize EU data protection law.
SupportYourApp joined the Intercom Service Partner Program to deliver best-in-class platform implementation and outsourced support services.
October 4, 2023
SupportYourApp releases a manifesto that redefines the meaning of support
October 27, 2022