Providing outstanding customer support and creating unforgettable customer experience for global tech companies since 2010
SupportYourApp is a Support-as-a-Service (SaaS) company that provides secure customer support for start-ups and tech companies.
The company was founded in 2010. It started as a customer support department of a software company. Back then, 21-year-old Daria Leshchenko was promoted from a Customer Support Representative to the Head of the Department.
She revamped the support team and made it more effective. In fact, it was so successful that the company started receiving customer support inquiries from other businesses.
In just three years, Daria became the CEO of what is known today as SupportYourApp. Originally founded in Kyiv, Ukraine, it became an international company and one of the TOP-5 customer support providers in the world.
SupportYourApp works with a wide range of tech industries, including SaaS, fintech, apps, platforms, software, hardware, and more. Our clients include companies like Mastercard, Calm, Glovo and MacPaw.
SupportYourApp also develops in-house software solutions to fulfill all clients’ needs, including a refined CRM-system, live chat tool, cloud telephony, chatbot builders, and AI-powered productivity tools.
At SupportYourApp, we are especially proud of our:
Professional team and corporate culture.
Office equipment: our team works with the best hardware, software, and office furniture.
Smooth and detailed onboarding process that fully integrates every consultant into our clients’ products.
Highest quality language skills and indistinguishable accents.
Office spaces that feature real pieces of modern art and are designed to highlight the art of objects.
Main office that also serves as a gallery of murals created by modern Ukrainian artists.
Timeline
Voila! — we added French, Spanish, and German to our service languages. Daria was officially appointed CEO and started conquering the world
We also became fully PCI DSS L1 compliant
800 people on the team — can't stop, won't stop
Daria Leshchenko
CEO and Managing Partner at SupportYourApp
Taking charge of the company at the age of 21, Daria turned it into a multinational business and one of the TOP-5 customer support providers in the World.
Based on her experience with SupportYourApp, Daria co-founded Label Your Data — a company that provides data labeling for machine learning and Outstaff Your Team that helps with technical staff recruitment.
Daria is in Top 30 Under 30 list by KyivPost and #1 on the list of Top 50 Entrepreneurs in Ukraine by MC.Today.
She was recognized as the Woman of the Year in Customer Service by the Stevie Awards and Customer Service and Success Woman of the Year by The Globee Business Awards.
Daria has studied at MIM-Kyiv business school, the Aspen Institute in Kyiv and is a Harvard Kennedy School Executive Education alumna. She was included in the 200 Female Founders list by Inc.
Daria actively participates in mentoring programs for women, including Google Hackathon and Startup Weekend Ladies. She also represents Ukraine in Canada-Ukraine Trade & Investment Support Project (CUTIS), participates in ITC SheTrades and is a #seedstars mentor.
Worldwide Recognition
Outsource Partner of the Year
200 Female Founders by Inc.
Accomplished Leader Award
Employer of the Year
Sales, Marketing, Customer Success and Operations
Top 50 Inspiring Workplaces
Achievement in Employee Engagement
Workplace Design
Sales & Customer Service
New Employee Onboarding
TOP-3 Customer Support Providers
TOP 500 Outsourcing firms
Clutch Global Badge
Clutch Champion Badge
Best Company to Work With
Local Excellence
Local Excellence
Local Excellence
TOP B2B Services Ukraine
Best of Delaware Award
Best of Delaware Award
ECCA Highly Commended
CCWS Employee Experience Highly Commended
UpCity Certified Provider
talented people, hubs around the globe
Security Commitment
PCI DSS Level 1 Service Provider compliance is one of our four PCI merchant compliance levels that protect the security of credit card and cardholder data in e-commerce transactions. It is the highest and most stringent of the PCI DSS compliance levels.
ISO/IEC 27001 is an international standard for information security. Companies around the world implement the standard to demonstrate to customers that they meet a strong level of security.
The General Data Protection Regulation is a European privacy regulation. The GDPR aims to strengthen the security and protection of personal data in the EU and harmonize EU data protection law.
operational languages
Hello!
I am Viktoriia Cherednyk, PR and Partnerships Director at SupportYourApp.
Email me at: [email protected]
CONTACT ME DIRECTLY
Our clients include companies like:
SupportYourApp Wins the 2024 Excellence in Customer Service Award
SupportYourApp was named a winner in the 2024 Excellence in Customer Service Award presented by Business Intelligence Group. The award celebrates those who are winning by supporting customers and those who are developing the tools to help others find success.
April 10, 2024
SupportYourApp becomes the Premier Partner of Gorgias
SupportYourApp has become the Premier Partner of the Gorgias Partner Program to drive even more value to our clients and elevate our knowledge in the ever-growing e-commerce environment.
February 13, 2024
SupportYourApp partners with Intercom
SupportYourApp joined the Intercom Service Partner Program to deliver best-in-class platform implementation and outsourced support services.
October 4, 2023
Daria Leshchenko Makes Inc.’s 2023 Female Founders List
Inc. announced its sixth annual Female Founders list, honoring 200 women whose innovations and ideas are shaping the world into a better place.
April 4, 2023
"We are all supporters" —
SupportYourApp releases a manifesto that redefines the meaning of support.
October 27, 2022
Helping modern startups scale faster by outsourcing customer support.
Customer Centricity World Series Award for employee experience in 2020-2021.
Company
Pricing Team Career Company Social Activities Press Page Knowledge Base Contact UsFollow us. Stay tuned:
Information security
SupportYourApp's Security Privacy and Cookie Policy Sub Processor List Terms of UseOutsourced services
Call Center Outsourcing Outsourced Answering Service Tech Support Outsourcing E-commerce Customer Service Outsourcing Live Chat Outsourcing Help Desk Outsourcing Back Office Outsourcing Amazon Customer Support OutsourcingLocation:
Delaware Office:1007 North Orange Street,
4th Floor, Suite 122,
Wilmington, DE 19801, USA.
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Become our Client:
1.888.959.3556
© 2010-2024 SupportYourApp, Inc. SupportYourApp Limited. All rights reserved. SUPPORTYOURAPP®, QCRM®, QUIDGET® are registered trademarks in the US and other countries.