SupportYourApp's Sub-Processors List

Effective: February 21, 2020

To support delivery of our services, SupportYourApp, Inc. and its affiliates and subsidiaries (collectively referred to as “SupportYourApp” or "We" or "Our" or "Us") may engage and use data processors with access to certain Personal Data (each, a "Sub-Processors"). This page provides important information about the identity, location and role of each Sub-Processor. Terms used on this page but not defined have the meaning set forth in the Data Processing Agreement or in a superseding written agreement between a Client and SupportYourApp.

Third Parties

We currently use third party Sub-Processors. Prior to engaging any third party Sub-Processors, we perform due diligence to evaluate their privacy, security and confidentiality practices, and execute an agreement with them that implements their obligations. Please note, that this is a complete list of the Sub-Processors we may use for the service provision. If you would like to receive the exact list of Sub-Processors we use in your case, please contact our DPO at the addresses specified below.

Entity Name Sub-processing Activities Entity Country
Google LLC Cloud Service Provider United States
Slack Internal communication tool United States
Twilio Inc. Cloud communications platform United States
Hetzner Online GmbH Web hosting provider Germany
DigitalOcean, LLC Web hosting provider United States
TeamViewer GmbH Remote access and control tool Germany
UAB Cherry Servers Web hosting provider Lithuania
AVOXI Inc. Cloud communication platform United States
Cloudflare, Inc Internet security platform United States

Updates

As our business grows and evolves, the Sub-Processors we engage may also change. We undertake to timely update this list. You can sign up to receive email notifications of any such changes.

If you have any questions concerning Data processing by us please contact our Data Protection Officer by email at: privacy@supportyourapp.com or by using the contact details below:

SupportYourApp, Inc.
Address: 1007 North Orange Street, 4th Floor, Suite 122, Wilmington, DE 19801, USA.
Tel.: 1.888.959.3556

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