Support for Banking Systems

Support for Banking Systems

In 2017 Global Findex stated that 69% of adults (age 15-64) had opened a bank...

By Anna Shevtsova

6 min read

Intercom Review

Intercom Review

In our series of customer communication tools reviews, the time has come to take a...

By Nick Ryabchenko

5 min read

B2B Customer Satisfaction

B2B Customer Satisfaction

90% of users stay with brands offering high quality of customer service. The probability of...

By Anna Shevtsova

4 min read

Building Brand Loyalty With Customer Communication

Building Brand Loyalty With Customer Communication

96% of customers think businesses could improve their communication and project management. With the market...

By Daria Leshchenko

3 min read

How COVID-19 Changed Customer Support

How COVID-19 Changed Customer Support

From how we visit grocery stores to the world transportation system — nothing will ever...

By Kseniia Savchenko

5 min read

HelpCrunch Review

HelpCrunch Review

As the next installment in our series of articles about customer communication tools, today we...

By Nick Ryabchenko

4 min read

Support for Senior Customers

Support for Senior Customers

Senior people add up to about 9% of the entire world population. Like everyone else,...

By Anna Shevtsova

5 min read

Micromobility Support

Micromobility Support

Since 2010 the number of shared micromobility trips has increased by more than 42000% in...

By Anna Shevtsova

6 min read

Mobility as a Service

Mobility as a Service

In just a couple of years, we have seen several new means of transportation emerge...

By Anna Shevtsova

5 min read