My Career Journey: From Zero Experience to a Senior Manager
How does it feel to work at SupportYourApp? Sara, our Senior Delivery Manager, shared her...
By Anastasiia Nesterova
8 min read
How to Personalize Customer Experience: Personalization Strategy in 7 Steps
The era of digital customer experience transformation streamlines the challenges set to businesses in terms...
By Svitlana Biloshkura
8 min read
What Is Digital Customer Experience and How to Improve It?
Digital is the new black. Customers and brands all around the world have long understood...
By Anna Shevtsova
8 min read
The Ultimate Guide to Launching Omnichannel Support
Regardless of all promising CX benefits, only 15% of organizations have truly seamless omnichannel strategies....
By Svitlana Biloshkura
4 min read
Your Roadmap on How to Improve Customer Experience
Post-pandemic reality brought us major changes in terms of customer behavior and expectations. Experience became...
By Anastasiia Nesterova
11 min read
Good to Great: Who Are the Best Supporters for E-Commerce Projects?
Exceptional service quality can only be achieved with high-class professionals on board. Each industry has...
By Anastasiia Nesterova
4 min read
My Career Path: Growing From a Newbie to a Master of Communication
It’s time for a new success story! This time Olha, our Service Delivery Manager, will...
By Anastasiia Nesterova
6 min read
Customer Experience Trends of 2023
At the end of each year, I love to take my time to see what...
By Daria Leshchenko
4 min read
How Team’s Wellbeing Drives Customers’ Delight
There is a strong statistical link between team’s wellbeing and customers’ satisfaction. Forbes discovered people...
By Anastasiia Nesterova
3 min read
