My Career Journey: From Zero Experience to a Senior Manager
How does it feel to work at SupportYourApp? Sara, our Senior Delivery Manager, shared her...
By Anastasiia Nesterova
8 min read
For the past 10 years we have been through many challenges, victories, problems and failures. Now we share our knowledge, cases and best practices with you:
Customer Experience Trends
2023
Written by Daria Leshchenko, Managing Partner at SupportYourApp
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How does it feel to work at SupportYourApp? Sara, our Senior Delivery Manager, shared her...
By Anastasiia Nesterova
8 min read
The era of digital customer experience transformation streamlines the challenges set to businesses in terms...
By Svitlana Biloshkura
8 min read
Digital is the new black. Customers and brands all around the world have long understood...
By Anna Shevtsova
8 min read
Regardless of all promising CX benefits, only 15% of organizations have truly seamless omnichannel strategies....
By Svitlana Biloshkura
4 min read
Post-pandemic reality brought us major changes in terms of customer behavior and expectations. Experience became...
By Anastasiia Nesterova
11 min read
Exceptional service quality can only be achieved with high-class professionals on board. Each industry has...
By Anastasiia Nesterova
4 min read
It’s time for a new success story! This time Olha, our Service Delivery Manager, will...
By Anastasiia Nesterova
6 min read
At the end of each year, I love to take my time to see what...
By Daria Leshchenko
4 min read
There is a strong statistical link between team’s wellbeing and customers’ satisfaction. Forbes discovered people...
By Anastasiia Nesterova
3 min read
Helping modern startups scale faster by outsourcing customer support.
Customer Centricity World Series Award for employee experience in 2020-2021.
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