Support teams in every industry are always affected by seasonal disparity especially when it comes to…
Being Customer Centric: What Does it Mean For Your Business?
This article is a guest post by Andrej Csizmadia, Junior Growth Marketer at QualityUnit In today’s…
6 Tips about Customer Service You Need To Know
This is a guest post by Misa Chien, co-founder of Praiseworthy. If customers are the…
How to Make Your Remote Team More Productive
This is a guest post by Anastasia Stefanuk, Marketing Manager at Mobilunity. The use of…
How Support Should Say “No” to Customers
A customer should be treated like a guest. We aren’t supposed to say “no” to…
How to Preserve Your Company Culture as You Grow Your Organization
This is a guest post by Raj Jana, CEO and Founder of JavaPresse All businesses want…
Daria Leshchenko accepted into Forbes Technology Council
Daria Leshchenko, the founder and CEO of SupportYourApp – a multilingual tech and customer services…
Defining Great Customer Service
Over the past two decades, there have been countless innovations in customer service. Anything from…