In our previous article, we’ve discussed customer support in a way it should look like. Today…
Women Entrepreneurship Hackathon with Google
Last weekend was full of amazing events and interesting get-togethers, but the one that stood…
10 Strides to Outstanding Customer Support and the Stats to Back Them Up
1. The best-performing companies kept their reply time below 1 minute and also handled cases…
5 Ways to Make Customers Loyal with Support
Customer support isn’t just about troubleshooting and reinstalling. It’s also a great marketing instrument to…
The Pros and Cons of AI Customer Support
If you’re the type that likes to stay in touch with the latest tech trends,…
Business and Passion
Here at SupportYourApp, we’re really huge fans of charity. The Kyiv Chestnut run being a perfect example….
How We Handle Holiday Support
The holiday season is that time of year when handling different types of customers can become especially…
Tech Trends That Will Define Startups in 2017
From Silicon Valley to Silicon Alley, major changes are in store for tech startups in…