Support for Banking Systems
In 2017 Global Findex stated that 69% of adults (age 15-64) had opened a bank...
By Anna Shevtsova
6 min read
Intercom Review
In our series of customer communication tools reviews, the time has come to take a...
By Nick Ryabchenko
5 min read
B2B Customer Satisfaction
90% of users stay with brands offering high quality of customer service. The probability of...
By Anna Shevtsova
4 min read
Building Brand Loyalty With Customer Communication
96% of customers think businesses could improve their communication and project management. With the market...
By Daria Leshchenko
3 min read
How COVID-19 Changed Customer Support
From how we visit grocery stores to the world transportation system — nothing will ever...
By Kseniia Savchenko
5 min read
HelpCrunch Review
As the next installment in our series of articles about customer communication tools, today we...
By Nick Ryabchenko
4 min read
Support for Senior Customers
Senior people add up to about 9% of the entire world population. Like everyone else,...
By Anna Shevtsova
5 min read
Micromobility Support
Since 2010 the number of shared micromobility trips has increased by more than 42000% in...
By Anna Shevtsova
6 min read
Mobility as a Service
In just a couple of years, we have seen several new means of transportation emerge...
By Anna Shevtsova
5 min read
