My Journey With SupportYourApp: From a Support Consultant to Building a Department From Scratch
We are here today with one of the most fascinating career stories at SupportYourApp. Kseniia...
By Anastasiia Nesterova
8 min read
For the past 10 years we have been through many challenges, victories, problems and failures. Now we share our knowledge, cases and best practices with you:
Customer Experience Trends
2023
Written by Daria Leshchenko, Managing Partner at SupportYourApp
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We are here today with one of the most fascinating career stories at SupportYourApp. Kseniia...
By Anastasiia Nesterova
8 min read
Generative AI technologies like ChatGPT, Bard, and DALL-E have rattled the world of communication in...
By Anna Shevtsova
4 min read
The digital customer journey refers to the entire process a customer goes through when interacting...
By Svitlana Biloshkura
9 min read
One of the most crucial questions Project Managers ask themselves is how to assist customers...
By Svitlana Biloshkura
11 min read
Keeping on with our much-beloved series of “Good to Great”, today we are focusing on...
By Anastasiia Nesterova
5 min read
From startups to established brands, businesses are increasingly grasping the significance of offering exceptional customer...
By Svitlana Biloshkura
7 min read
Do you own a smart device in your home? A fire alarm that connects to...
By Daria Leshchenko
4 min read
One of SupportYourApp’s values is “People First”. This includes our clients, their customers, and, of...
By Kseniia Savchenko
4 min read
Customer service and the concept of providing support and assistance to customers is as old...
By Svitlana Biloshkura
7 min read
Helping modern startups scale faster by outsourcing customer support.
Customer Centricity World Series Award for employee experience in 2020-2021.
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