With the rise of technology, a lot of market segments are going through a boom….
Customer satisfaction KPIs
It is no secret that in the modern business world, client’s happiness is one of…
How to mitigate data breaches risks in cybersecurity
Security. When it comes to the tech segment, it is one of the most important…
Case studies on call center quality assurance within our company SupportYourApp
It is said that 97 percent of customers claim that good quality of service plays…
Why are customer complaints important for improving your business
Anytime a customer is leaving a complaint with a support team, the vendors think that…
Benefits of Good Customer Service — Practical Advice
Advantages of good customer service. It all seems so obvious. The better the customer service…
How we train our teams to deliver support for a complicated product fast and efficiently?
Training a support team is not an easy task. One needs a lot of resources…
SupportYourApp is Now PCI DSS Level 1 Service Provider Certified!
🤩 SupportYourApp has some exciting news to share with you. We have received a Level…