Having a good customer support for your current clients’ end users is sure to bring…
The Subtle Art of Exceptional Customer Service by SupportYourApp
Customer service is a wonderful thing. By perfecting it, you not only create the best…
Team Building — a Perfect Way to Form Personal Bonds in the Workplace. Types and Goals of Team Building. How Do SUPers Do It?
What is a team in an office? It is a group of individuals who have…
Data in Customer Support and Its Use for Competitive Advantage and Growth
Contrary to the common beliefs, customer support is not only a service needed for the…
SAAS Customer Support: Best Practices
As we have already mentioned, SupportYourApp provides outsource customer support to businesses from various segments….
Data-driven is the New Black: What are the Key Elements to Good Customer Service
At SupportYourApp, we resolve thousands of tickets daily. We work with different types of clients:…
Beyond Support: Investing in Personal and Professional Development of Our Teams
We live in a world where working alone is a thing of the past. Teams…
Customization and Personalization: Can Customer Support be Fully Automated? Why do Customers Value Human Touch on the Other Side of Customer Support?
What is one of the most popular trends of the last decade? That is right…