We hope that our way of conducting QA might give some useful insights for those who have never done it before as well as those who are looking for some fresh new workable ideas.
5 Customer Service Trends for 2020 and Beyond
The importance of a good customer service is hard to underestimate, especially now when customer…
How Call Center Workers Can Maintain Health On The Job
Working at a call center can require long hours of sitting, overnight shifts, and lots…
How to Master the Art of Email Templates
Customers these days are very demanding. With their need for speed, they expect a quicker…
Demystifying Customer Service Industry
It is no secret that every organization knows the importance of achieving the perfect customer…
Customer Support During The Holiday Season
Support teams in every industry are always affected by seasonal disparity especially when it comes to…
Being Customer Centric: What Does it Mean For Your Business?
In today’s highly competitive environment, when attracting new and retaining current customers has never been…
6 Tips about Customer Service You Need To Know
If customers are the lifeblood of a business then customer service representatives are the heart….