A customer should be treated like a guest. We aren’t supposed to say “no” to…
How to Preserve Your Company Culture as You Grow Your Organization
All businesses want growth. The bigger you get, the more customers you can connect with,…
Daria Leshchenko accepted into Forbes Technology Council
Daria Leshchenko, the founder and CEO of SupportYourApp – a multilingual tech and customer services…
Defining Great Customer Service
Over the past two decades, there have been countless innovations in customer service. Anything from…
10 Criteria For Selecting A Customer Support Outsourcing Partner
Most startup entrepreneurs have reservations about customer support outsourcing and for good reasons. Customer service is…
The 5 Stages of Joining a Company
A new job is often a time of excitement in one’s life. And for good reason….
Customer Support for KYC
New regulations are pushing companies to expand KYC efforts Recent regulations in the financial services…
5 Reasons for a Healthy Company Environment
Companies are like people – no two are the same. With all the diversity of…