Outsourcing Customer Services from SupportYourApp: Safe and Quality Solution
Boost your customer satisfaction rate by outsourcing your support team. Contact us to learn more!
Who is SupportYourApp
SupportYourApp is an outsourced customer service company originally founded in Kyiv, Ukraine but operating now all over the world in over 5 locations. We have a decade of expertise in delivering an excellent 24/7/365 third party customer service in 42 languages to more than 140 different businesses all around the world.
Our support specialists are dealing with various inquiries from the end users in a timely and efficient manner by covering all possible channels of communication that can be easily integrated in our in-house built QCRM system upon our clients’ wish.
We pride ourselves on being customer-centric, empathic and professional. We understand that every request requires fast resolution, and we want all of our clients to achieve success as quickly as possible. With our help, of course.
SupportYourApp is a third party customer service provider for Calm, MacPaw, SplitIt and more than 140 other companies. And we are very happy to be a part of their journey and their success. Contact us at [email protected], and we will be glad to answer all of your questions.
Outsource customer service as a key to success
Looking for external support solutions, like, for example, outsourced phone support, is getting more and more popular each year. But why? What are the pros of collaboration with customer service outsourcing provider like SupportYourApp?
Customer service outsourcing is cheaper than an in-house solution
Hiring support staff and building a top-notch support strategy within your company structure costs quite a lot. It is way better to focus on your business agenda and let the outsourced customer support team take care of your users for a smaller cost.
It offers more coverage
SupportYourApp offers the coverage of absolutely all your preferred means of communication — phones, chats, emails. We are also fully integrable with the most popular chat and phone systems which makes our services smooth and flexible to suit all your business needs.
We take care of support consultants
SupportYourApp hires, on-boards and takes care of training (with our customers’ knowledge base that we can help develop) the support consultants that are the most suited for your particular needs. Our customers are as involved in this process as they want to be.
We speak 42 languages
SupportYourApp speaks 42 languages, and we are constantly looking to expand our pool with even more professionals.
We keep response time as short as possible
We take care of your customers’ inquiries as fast as we can to ensure a high UX.
Customer centricity is in our DNA
We provide superb customer service support, as it is in our DNA. It is the basis of our operation. There is no SupportYourApp without customer centricity and that is a guarantee for a superb customer care outsourcing solution.
Keep all your conversations secure
SupportYourApp is PCI/DSS & ISO/IEC 27001:2013 certified, so you don’t have to worry about the safety of your data. Instead, put those freed resources into managing and scaling your business.
The best customer service outsourcing solutions: what does SupportYourApp offer?
- 24/7 coverage
- 42 languages
- Dedicated or shared support consultant
- Reliable service
- Constant analysis of your business’ performance
- Brand development expertise