Pre-Sales Support Services Outsourcing

Data processing, data input, data management, content moderation, transaction services — delight your customers with superb services from SupportYourApp.

Support outsourcing
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Features

250+ companies worldwide have already chosen SupportYourApp

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Customer Support Outsourcing for SignEasy
Customer Support Outsourcing for Niel Patel
Customer Support Outsourcing for Kofax
Customer Support Outsourcing for Here
Customer Support Outsourcing for Calm
Customer Support Outsourcing for SignEasy
Customer Support Outsourcing for Niel Patel
Customer Support Outsourcing for Kofax
Customer Support Outsourcing for Here
Customer Support Outsourcing for Calm
Customer Support Outsourcing for SignEasy
Customer Support Outsourcing for Niel Patel
Customer Support Outsourcing for Kofax
Customer Support Outsourcing for Here
Customer Support Outsourcing for Calm
Customer Support Outsourcing for MasterCard
Customer Support Outsourcing for Kofax
Customer Support Outsourcing for MacPaw
Customer Support Outsourcing for G2A
Customer Support Outsourcing for MasterCard
Customer Support Outsourcing for Kofax
Customer Support Outsourcing for MacPaw
Customer Support Outsourcing for G2A
Customer Support Outsourcing for MasterCard
Customer Support Outsourcing for Kofax
Customer Support Outsourcing for MacPaw
Customer Support Outsourcing for G2A

Why Choose SupportYourApp

Price may vary. Describe your needs, and we will calculate the pricing just for you.

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How much it costs? How it Works

Check integration roadmap and start scaling faster.

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  • Now
    You are here
    Choose a package to start with
  • in 24 hours We will contact you and help you personalize your ideal plan
  • in 1 week Sign up for our service and confirm all the details
  • in 10 days Integration: FAQ, template development, system integration, etc.
  • in 1 month LAUNCH: 1st month prepayment and we go LIVE
  • after 2 months 1st month revision, prepayment for 2nd month. Your customers are happy and so are you!

From any Channel...

Your customers will be heard through any channel you choose...

  • Email
  • in-app
  • Chat
  • VoiP
  • Facebook
  • WhatsApp
  • Viber
  • iMessage
  • ...any channel

...to any Integration

...and we can integrate with all major CRM systems or add a new integration just for you.

  • Salesforce
  • Notion
  • Zendesk
  • Aircall
  • Slack
  • Hubspot
  • Intercom
  • Freshdesk
  • Jira
  • Asana

Secure otusourcing services Ultimate Security

The level of attention to security is completely unheard of for the support industry. For example, we have obtained PCI DSS Level 1 Service Provider certification for our facilities. It ensures data safety for you and your customers.

Services Catalog

Pick up the best service for your needs:

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Custom Software

For the past 10 years we have built our own tools for handling customer support flow. And we are sharing it with you:

QUIDGET

AI agent builder designed to help businesses manage the high volume of routine customer questions by automating up to 80% of basic support tasks.

EUPHORIC.AI

Multichannel help desk powered by AI that brings emails, messages, and calls in one inbox, making it easier to stay organized and respond faster.

QUIDGET
Euphoric.ai

Clients Reviews

What will the cost of service be for you? Request a call, and we will get back to you within minutes.

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Within 3 months, over 80% of sales and support requests were able to be addressed directly by SupportYourApp. By creating the tools and processes we are now able to add additional resources when the need arises. They are truly committed to supporting the customer at all levels.
Todd Penny from GoCodes

Todd Penny Founder,
GoCodes,
gocodes.com,
US.

GoCodes logo
SupportYourApp was a godsend to us. The ability to have people respond to our customers no matter where they are in the world on 24/7 basis is really astonishing. I was working in other companies where the support level did not come even close.
Kevin La Rue from Skylum, Inc.

Kevin La Rue Vice President,
Skylum, Inc.,
Skylum.com,
US.

Skylum, Inc. logo
With all the agents working on the team, we were able to drastically improve all of our key performance indicators. Our average first response time was dropped under 1.5 hours, our average resolution time dropped under 12 hours, and our customer satisfaction scores were higher than ever.
Monica Perez from Sign Easy

Monica Perez Head of CS,
Sign Easy,
signeasy.com,
US.

Sign Easy logo
We wanted to improve our standard of customer support. We had one full time person working in Germany. He did a great job, but he was off at night, on weekends... We also were not able to answer the phone. The outsourcing services of SupportYourApp did improve on that.
Oliver Breidenbach from Boinx Software Ltd.

Oliver Breidenbach CEO and founder,
Boinx Software Ltd.,
boinx.com,
Germany.

Boinx Software Ltd. logo
SupportYourApp's work has resulted in a dramatic increase in great feedback from our customers. We hear all the time from customers on Shopper Approved, telling us they've never seen a company with such a fast response time.
Josh Brown from Softorino Inc.

Josh Brown CMO,
Softorino Inc.,
softorino.com,
US.

Softorino Inc. logo
The highlight of SupportYourApp's CRM is the ability to review all the phone calls that come through, handy filter or quickly show open issues, or issues needing developer attention. At this point, it seems the most appropriate for our e-mail and phone support outsourcing.
Chris Devor from Macroplant, Inc.

Chris Devor CEO and founder,
Macroplant, Inc.,
macroplant.com,
US.

Macroplant, Inc. logo

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by SupportYourApp

Pre-Sales Customer Service Outsourcing for Your Business

Table of Contents

Pre-Sales Support Outsourcing

If you want to increase conversion rates and grow even faster it’s necessary to have a professional pre–sales team.

Technical questions aside, your business must be prepared to answer questions regarding the price, features, and benefits of your product. Whenever your company releases a new product or is running a promotion the sheer amount of customers who want to know about your product, can easily become overwhelming. Your outsourced pre–sales team will be able to adapt to any high–volume situation and our consultants will use their pre–sales experience to convert your potential leads into loyal customers. 

Why let SupportYourApp Handle Pre–sales?

At SupportYourApp, we prepare for the pre–sales process by learning the ins and outs of your product by heart. This includes all discounts and promotions. Our professional approach when it comes to up-selling and promoting our clients’ products helps us treat your customers as if they are our very own. We tell your customers everything they need to know about your product before they make their purchase to ensure they have made the right decision. Help your business by outsourcing your pre–sales team now! To get started, fill out your quote request.

Knowledge Base

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