- Customer Research
- Customer Satisfaction Survey
- Lead Qualification
- Customer Retention
What Are The Benefits Of Outbound Service?
Outbound support is one of the most effective methods to strengthen the quality of customer relationships & also to acquire new customers. In the competitive world of software development — it's no longer sufficient to rely on advertising alone to gain more revenue. With methods such as lead generation & conversion, it's easier than ever to convert potential customers (if you have the resources). So In order to ensure the highest level of business success — it's crucial to employ a contact centre that is capable of handling all outbound customer care.
How Do We Do Outbound Services?
With our outbound services — you receive a dedicated & determined team of support agents that are ready to help boost your sales & customer retention.
SupportYourApp's outbound services can improve your sale numbers by getting the news out about your product! With our outbound calls & emails — we can generate new customers & increase loyalty by using methods such as: telesales, customer satisfaction surveys, & lead qualification.
- Telesales Services
- With our outsourced telesales solutions — we acquire all knowledge about your business/products & compose a personalised script that we use to contact any potential clients interested in your company (then convert them into customers). We can also design up-sell programs that keep customers up-to-date about any new, upcoming releases.
- Customer Satisfaction Surveys
- Our custom surveys help us gather customer feedback about your product & company. This helps your business improve by measuring how well your product or service is being received. By using our surveys to gather quality customer feedback - you can ensure that your product is always meeting (and exceeding) customer expectations.
- Lead Qualification
- Depending on your specific business & sales needs — we can customise a lead qualification process that will help make your lead funnel process smoother & more efficient. With the qualified leads that we provide — we can help you get the most value out of each prospective client.