Ilya Patricha

An indispensable member of the SupportYourApp team, Ilya initially majored in French philology before discovering his passion for the customer support industry. As a Service Delivery / Account Management Director, he helps support teams deliver exceptional services to clients’ customers. Ilya has developed a unique management approach that combines coaching with transformation management, allowing him to establish clear direction while giving team members the space for personal accountability, skills development, and creativity.

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