Support Insights
Raise the bar for your support with lessons, tips, and tactics forged from our 16 years of excellence.
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Outsourcing Customer Support: How a 3-Man Startup Grew Into Multi-Million Dollar Enterprise
Petcube is now a multi-million dollar company with headquarters in San Franciso and offices in Kyiv,...
3 min read
Nika Kiriienko, Former Digital Marketer
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Should You Choose Phone or Email Support for Your Call Center?
The eternal question that every executive asks himself when it comes to providing quality customer s...
2 min read
Nika Kiriienko, Former Digital Marketer
Customer Support Trends 2026: Are You Ready?
Benchmark your customer support against key 2026 trends.