Support Insights
Raise the bar for your support with lessons, tips, and tactics forged from our 16 years of excellence.
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Customer Support & Charity: SupportYourApp Takes Part in Kyiv Chestnut Run 2016
[embed]https://www.youtube.com/watch?v=kuY_Ae0jY6E[/embed] Customer Support & Charity at Support...
2 min read
Nika Kiriienko, Former Digital Marketer
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Customer Support Quotes: 51 Famous Quotes to Motivate Your Team
Customers are the backbone of your company. Make sure your customer support services team is treatin...
3 min read
Nika Kiriienko, Former Digital Marketer
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Help Desk Software: Top 3 Help Desks for Creating Awesome FAQs
FAQs are the building blocks of customer success, here are our 3 favorite help desk softwa...
4 min read
Nika Kiriienko, Former Digital Marketer
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How We Used Product Hunt to Hack Our B2B Sales and Score 3 New Clients (And How You Can Too)
Product Hunt is an incredible site for technology, software and startup enthusiasts to share all of ...
4 min read
Nika Kiriienko, Former Digital Marketer
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Outsourcing Customer Support: How a 3-Man Startup Grew Into Multi-Million Dollar Enterprise
Petcube is now a multi-million dollar company with headquarters in San Franciso and offices in Kyiv,...
3 min read
Nika Kiriienko, Former Digital Marketer
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Should You Choose Phone or Email Support for Your Call Center?
The eternal question that every executive asks himself when it comes to providing quality customer s...
2 min read
Nika Kiriienko, Former Digital Marketer
Customer Support Trends 2026: Are You Ready?
Benchmark your customer support against key 2026 trends.