Support Insights
Raise the bar for your support with lessons, tips, and tactics forged from our 16 years of excellence.
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Considering Investing in Help Desk Software? Here Are the 3 Best Times to Buy
During SupportYourApp’s early days, we already knew we had to find a better solution for customer su...
4 min read
Nika Kiriienko, Former Digital Marketer
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How to Deal With Difficult Customers: 5 Types and What to Do
A customer writes in all caps about a refund. Another swears your app deleted his files, and a third...
Vladyslava Bukhanova, Junior Content Writer
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Customer Support & Charity: SupportYourApp Takes Part in Kyiv Chestnut Run 2016
[embed]https://www.youtube.com/watch?v=kuY_Ae0jY6E[/embed] Customer Support & Charity at Support...
2 min read
Nika Kiriienko, Former Digital Marketer
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Customer Support Quotes: 51 Famous Quotes to Motivate Your Team
Customers are the backbone of your company. Make sure your customer support services team is treatin...
3 min read
Nika Kiriienko, Former Digital Marketer
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Help Desk Software: Top 3 Help Desks for Creating Awesome FAQs
FAQs are the building blocks of customer success, here are our 3 favorite help desk softwa...
4 min read
Nika Kiriienko, Former Digital Marketer
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Should You Choose Phone or Email Support for Your Call Center?
The eternal question that every executive asks himself when it comes to providing quality customer s...
2 min read
Nika Kiriienko, Former Digital Marketer
Customer Support Trends
2026: Are You Ready?
Benchmark your customer support against key 2026 trends.
