Customer Support, Live From One Week
Built for teams that need live support now, without a months-long hiring project. We launch you from one week with one trained agent and an AI solution working side by side. We scale as your business grows.
Start Your Setup
Trusted by 250 companies across 30+ countries
Our Solutions
Let’s find out what services are going to be right for you!
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SupportResponse: Autonomous AI Agent for Customer Support
AI customer service agents for growing companies that need 24/7, scalable support without hiring in-house teams.
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SupportVoice: AI Voice Agent for Customer Support
For growing brands that need 24/7 support, our multilingual AI voice agent handles routine requests, while our human team manages complex cases. No more missed calls.
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Help Desk Migration & Integration Services
We migrate your help desk data to Gorgias, Zendesk, Freshdesk, or Intercom: fully managed, zero downtime, zero data loss.
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AI Customer Service Solutions
Transform your customer support with secure AI integrations.
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Live Chat Support Outsourcing
Boost retention through instant, accurate 24/7 support, delivered by our team of experts.
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IT Help Desk Outsourcing
Propel CSAT and strengthen customer loyalty with 24/7 Tier 0–3 support.
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Startup Customer Support
Reply to your customers faster, save funds and scale quicker by outsourcing your startup customer support with SupportYourApp.
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AI-Enhanced Call Center Outsourcing
Human empathy and the speed of AI combined for faster, better support.
What You Get
Benefits of fast launch with SupportYourApp.
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Start small, with one agent, and an AI solution, and scale fast as you grow
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24/7 support in your customers' language, across 60+ languages
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Omnichannel coverage across chat, email, voice, and socials
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Agent and AI trained on your brand's tone & voice
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Handling requests of any complexity, L1–L3
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Streamlined support workflows
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Help desk and CRM integration or migration
Why SupportYourApp
Get a glimpse of why we're different. Here’s a sneak peek.
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Expertise
16 years of experience in customer support.
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24/7 Integration Support
We provide continuous services 24/7/365, including holidays.
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Customization
Our solutions are tailored to ensure maximum impact.
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Proven Results
Our clients experience 68% increase in resolved tickets.
Ultimate Security
Our clients' security is our priority. That is why we are complying with all essential security standards.
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Level 1 Provider
The highest level of security that ensures 100% data safety and allows gathering and processing financial and credit card information.
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CCPA Compliance
Key certification reflecting our dedication to privacy, ensuring top-tier data protection and transparency for our clients.
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GDPR
Full compliance with the EU General Data Protection Regulation act — a legal framework that sets scopes for the collecting and processing of personal data of the EU citizens by the companies operating inside the EU.
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ISO 27001:2022
Process certification that ensures clients’ data protection and management in accordance with global standards.
Now
You select a package that fits best
1 day
Tailored solution
We design your setup and plan system integrations around your goals
7 days
Signup
We agree on all the details and you sign up
10 days
Integration
We deliver system integrations tailored to your needs
1 month
Launch
We go live and you watch your CSAT climb
Unified Support System
We handle conversations across all possible channels and integrate with any CRM or tool.
From any Channel...
Your customers will be heard through any channel you choose...
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in-app
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WhatsApp
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Facebook
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iMessage
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Chat
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Email
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Viber
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VoiP
...to any Integration
...and we can integrate with all major CRM systems or add a new integration just for you.
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Salesforce
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Notion
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Zendesk
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Aircall
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Slack
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HubSpot
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Intercom
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Freshdesk
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Jira
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Asana
Get a Quote
Within 24 Hours
Share your support needs, and we’ll get back with a custom plan and a cost estimate.
Reasons to Partner with Us for Fast Launch
Go Live From One Week
We've run support since 2010, so the setup is fast and proven. We assign a trained agent, connect the AI agent to your stack, load your knowledge base, and start resolving tickets. You're live and answering customers while competitors are still writing job descriptions. A fast launch doesn't mean a thin one: from day one you have a managed agent, an AI agent, and the processes behind both.One Agent Plus AI Covers More
A human agent and an AI solution cover far more than one person alone. The AI agent, SupportResponse, resolves routine tickets in 5 minutes and handles unlimited conversations at once. SupportVoice, our voice AI agent, secures 95% faster replies to inbound calls. Your human agent takes the cases that need judgment and empathy. You launch lean, control cost, and still give customers fast answers around the clock. As volume rises, the AI agent absorbs the repetitive load instead of forcing an early second hire.Scale on Your Terms After Launch
Begin with a single agent backed by AI, then layer on extra hours, new skills, or more people as ticket numbers climb. Quieter month? Dial it down. We start from what you need right now: if one agent and AI can carry the load today, that's where we begin. And the lean team you open with grows into a full operation later, with no rebuild in between.L1 to L3 Support, Matched to Your Product
We match you with an agent who has the technical skill your product demands, from account questions and FAQs to backend troubleshooting and engineering-level cases. The AI agent resolves L1 queries autonomously and escalates anything outside its scope to the human agent with full context, so customers never repeat themselves. The results are real: for one eCommerce brand, our client, the AI agent now handles 30% of all questions on its own and cut resolution time from 29 minutes to under 6. See the full AI customer service case study.Training, Management, and QA Included
Training, daily management, and QA come with every launch. We train the agent and the AI agent on your product, tone, and resolved tickets. Our managers track first response time, resolution rate, and CSAT, and refine the operation as it runs. You get a managed team, not a contractor you have to supervise. We review conversations, coach the agent, and update the AI agent's knowledge as your product changes, so quality holds steady as you grow. If a metric slips, we catch it and fix it before it reaches your customers.A Secure Vendor With a Track Record
More than 250 companies have partnered with us over the past 16 years, including Mastercard, Calm, and WeTransfer. Security isn't an add-on here. We hold PCI DSS Level 1 certification and ISO/IEC 27001 certification, and we meet GDPR, CCPA, and HIPAA requirements. Both the agent and the AI agent work inside those controls from the first ticket. Your records belong to you alone, and we never feed them into outside AI models. We've protected payment and personal data for regulated clients from day one, so a fast launch never comes at the cost of safety. If compliance is a deal-breaker for your buyers, it's already handled.Fast Support Launch, Explained
What to expect on coverage, scaling, and security.
Explore Fast Setup-
How quickly can we launch support?
From one week. We assign a trained agent, connect the AI solution to your tools and systems, and load your knowledge base. You go live with a working support function in days, not the months an in-house setup would take.
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What will the AI solution do?
Our AI solutions handle repetitive tickets 24/7, so your support stays available when the human agent is not. SupportResponse, our AI agent, resolves most common chat, email, and social media requests autonomously, in 45+ languages. And SupportVoice, our voice AI agent, handles routine calls in 30+ languages. Whenever a complex case arises, the ticket is handed off to a human agent.
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Can we add more agents later?
Yes. We'll start with one agent and AI, then add coverage, skills, headcount, or 24/7 hours as your volume grows or you expand geographically. We can scale you back when demand drops. You commit to what you need now, not a fixed long-term contract.
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Do you support our tech stack and languages?
We integrate the AI agent into your existing helpdesk, CRM, and messaging tools, with no migration required. Your assigned agent speaks your customers' language: we cover 60+ operational languages across our 8 international hubs.
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Is my customer data secure?
Yes. We're PCI DSS Level 1 certified, ISO/IEC 27001 certified, and GDPR, CCPA, and HIPAA compliant. Your customer data stays safe and is never used to train external models. We've handled secure support for 250+ companies since 2010.
Knowledge Base
For the past 16 years we have been through many-many challenges, victories, problems and failures. Here are our stories:
Explore the full lineup of our solutions
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Customer Support, Live From One Week
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Concierge Service Outsourcing
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Pay-As-You-Go Customer Support: Per Ticket & Per Minute
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Cloud Support Engineers Outsourcing
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On-Call Services
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SupportResponse: Autonomous AI Agent for Customer Support
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AI Chatbot for Customer Support, Live in under 3 Minutes
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SupportBrain: 24/7 Human-in-the-Loop AI Customer Support
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Outsourced IT Support
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Order Taking Service
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Content Moderation Service Outsourcing
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E-mail Answering Service
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BPO Call Centers
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Flat Rate Answering Service
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Bilingual Answering Service
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Healthcare Customer Service Outsourcing
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SupportVoice: AI Voice Agent for Customer Support
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Social Media Customer Service Outsourcing
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Help Desk Migration & Integration Services
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AI Customer Service Solutions
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Phone Answering Services Outsourcing
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Omnichannel Customer Support
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Multilingual Customer Support
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IT Customer Services
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Hospitality & Travel Customer Support Outsourcing
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Answering Services for Small Businesses
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Learning and Development Solutions for Driving Customer Satisfaction
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Dedicated Customer Service Team
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On-Demand Support Outsourcing
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B2B Call Centers
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Virtual Call Center Services
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Live Chat Support Outsourcing
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Virtual Answering Services
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Tech Support Call Center
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Fintech Support
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After Hours Answering Service
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SaaS Customer Support
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IT Help Desk Outsourcing
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eCommerce Customer Support
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Technical Support Outsourcing
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Inbound Sales Call Center
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Inbound Call Center Outsourcing
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Back Office Outsourcing
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Amazon Support Outsourcing
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Startup Customer Support
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Shopify Customer Service Outsourcing
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Retail Customer Service
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Overflow Call Handling Services
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Outsourced Receptionist Service
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AI-Enhanced Call Center Outsourcing