Support Insights

Supporter vs. ChatGPT

ChatGPT currently has over 180.5 million users, which is an 80% increase from the 100 million it had...

Svitlana Biloshkura, Former Writer

How to Choose IT Support for Outsourcing: Your Comprehensive Guide

Technologies have become the force driving companies forward with innovations and revolutionizing ea...

Iuliia Moroz, Former Writer

Six eCommerce Customer Retention Strategies That Work

Maximizing customer retention is central to maintaining a steady revenue stream. In fact, for most i...

Iuliia Moroz, Former Writer

My Career Journey: Maryna Stavnycha, Chief Marketing Officer

Introduction Maryna, could you share more details about your current role and the key responsib...

Kseniia Savchenko, Chief People Officer

How to Improve Customer Experience in eCommerce by Enhancing Customer Support

We at SupportYourApp have been offering customer support outsourcing services for long enough to kno...

Iuliia Moroz, Former Writer

Zendesk Pros and Cons: What to Like vs. Not to Like About Zendesk

As one of the leading providers of customer support software, Zendesk is understandably among the fi...

Iuliia Moroz, Former Writer

Ecommerce Customer Service: Best Practices to Achieve Brand Loyalty

Ecommerce has grown rapidly, with sales expected to exceed $4.1 trillion in 2024, and these numbers ...

Iuliia Moroz, Former Writer

Growing Operations With Outsourcing Your Scalable Call Center

As companies are under constant pressure to maintain a competitive edge, scaling customer support op...

Iuliia Moroz, Former Writer

My Career Journey: Yurii Maidan, Chief Customer Officer

Introduction Q: Yurii, tell us a bit more about your current role and main responsibilities? A: Abso...

Kseniia Savchenko, Chief People Officer