How to Hire a Call Center: Costs & Key Tips
Call centers are responsible for handling a large volume of inbound and outbound customer calls....
By Anastasiia Svyrydenko
Updated: 04/09/25
9 min read
6 articles by:
Anastasiia Svyrydenko
Anastasiia's writing expertise spans tech, mental health, business growth, and customer excellence. When she's not crafting engaging, insightful content, you can find Anastasiia curled up with a book or walking her dog in the nearest park.
Customer Support vs Technical Support
Customer service teams wear many hats. They resolve issues, track orders, and help users with...
By Anastasiia Svyrydenko
Updated: 04/01/25
11 min read
My Career Journey: Maksym Natiazhko, Client Experience Director
Introduction Q: Maksym, your role is brand new for the company. What are your main...
By Anastasiia Svyrydenko
Updated: 04/10/25
5 min read
How to Choose a Customer Service Provider: 20 Steps Checklist
Internationally, businesses are growing to understand how outsourcing their customer service benefits their operations and...
By Anastasiia Svyrydenko
Updated: 04/09/25
11 min read
Customer Service in Banking Industry
According to the World Bank, 76% of the worldwide population has banking accounts — a...
By Anastasiia Svyrydenko
Updated: 04/09/25
12 min read
Mobile App Customer Support: Tools and Best Practices
Nowadays, having a mobile app isn’t just an option for many businesses — it’s essential...
By Anastasiia Svyrydenko
Updated: 03/18/25
10 min read
