Anastasiia Svyrydenko
31 articles by:

Anastasiia Svyrydenko

Anastasiia's writing expertise spans tech, mental health, business growth, and customer excellence. When she's not crafting engaging, insightful content, you can find Anastasiia curled up with a book or walking her dog in the nearest park.

76% of Tasks Automated for FitXR: AI Customer Support Case Study

76% of Tasks Automated for FitXR: AI Customer Support Case Study

“SupportYourApp has helped us achieve high customer satisfaction scores and positive feedback on our customer...

By Anastasiia Svyrydenko

Updated: 02/13/26

3 min read

Resolved in 24 Hours: Boosting SaaS Customer Support for Clozemaster

Resolved in 24 Hours: Boosting SaaS Customer Support for Clozemaster

“SupportYourApp has been a fantastic partner for Clozemaster. Ernesto, our consultant, has been especially great...

By Anastasiia Svyrydenko

Updated: 02/10/26

2 min read

Speeding Up Responses by 40% for PayBump With Our Startup Customer Support

Speeding Up Responses by 40% for PayBump With Our Startup Customer Support

“Partnering with SupportYourApp has been a game-changer for PayBump. Their team integrated seamlessly with our...

By Anastasiia Svyrydenko

Updated: 12/02/25

3 min read

From 8 Hours to 5 Minutes: How Cocoatech Cut Resolution Time With SupportYourApp and CoSupport AI Chatbot

From 8 Hours to 5 Minutes: How Cocoatech Cut Resolution Time With SupportYourApp and CoSupport AI Chatbot

“The AI chatbot lets our team focus on the complex cases while customers still get...

By Anastasiia Svyrydenko

Updated: 11/21/25

4 min read

How We Helped NotaryPublic24 Cut Resolution Time by 64% With Our Omnichannel Customer Support

How We Helped NotaryPublic24 Cut Resolution Time by 64% With Our Omnichannel Customer Support

Imagine running a fast-growing online business where every customer question lands directly in your inbox,...

By Anastasiia Svyrydenko

Updated: 12/19/25

3 min read

Happeo Cuts Email Response Time to 30 Minutes With Our B2B Customer Support Team

Happeo Cuts Email Response Time to 30 Minutes With Our B2B Customer Support Team

“As we strive for outstanding customer relations, it’s great to see that the support team...

By Anastasiia Svyrydenko

Updated: 11/26/25

2 min read

My Career Journey: Liubov Tykholoz, Vice CEO

My Career Journey: Liubov Tykholoz, Vice CEO

Introduction Q: Liubov, what does being Vice CEO look like in action? Being Vice CEO...

By Anastasiia Svyrydenko

Updated: 11/04/25

6 min read

C2 English + Academic Writing: Our Digital Product Support for a Psychology Organization

C2 English + Academic Writing: Our Digital Product Support for a Psychology Organization

“We value how quickly SupportYourApp has trained the consultants to meet our standards, so that...

By Anastasiia Svyrydenko

Updated: 10/23/25

2 min read

SupportYourApp at 15: Stories, Lessons, and Surprises From Our CEO

SupportYourApp at 15: Stories, Lessons, and Surprises From Our CEO

The story of SupportYourApp started in October 2010 — back when Instagram didn’t exist yet,...

By Anastasiia Svyrydenko

Updated: 11/26/25

8 min read