Daria Leshchenko
12 articles by:

Daria Leshchenko

Daria Leshchenko is Partner at SupportYourApp — Support as a Service company with a focus on the tech industry. Taking charge of SupportYourApp at the age of 21, Daria turned it into a multinational business and one of the TOP-3 customer support providers. Today SupportYourApp has 3 offices in Kyiv with 900 people on a team and 150 clients from around the world. Daria graduated from MIM business school, the Aspen Institute Kyiv and is a Harvard Kennedy School alumna. She is also in Top 30 under 30 list by KyivPost and #1 on the list of Top 50 Entrepreneurs in Ukraine by MC.Today. In 2021 Daria was recognized as the Woman of the Year in Customer Service by the Stevie Awards. Daria is a startup mentor, a public speaker, art and sports enthusiast.

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Support Ukrainian Army

Support Ukrainian Army

Ukraine and its people are going through the hardest times Europe has seen in more...

By Daria Leshchenko

< 1 min read

Happy New Year From SupportYourApp

Happy New Year From SupportYourApp

Happy New Year everyone 🎉 2021 — what an unpredictable yet fascinating year. There have...

By Daria Leshchenko

< 1 min read

2021 — SupportYourApp Results

2021 — SupportYourApp Results

2021 became the year of change and progress. Like any other field, customer support has...

By Daria Leshchenko

2 min read

Main Mistakes of E-Commerce Holiday Support

Main Mistakes of E-Commerce Holiday Support

It’s less than 60 days until Christmas. The hot season has officially started. Apart from...

By Daria Leshchenko

3 min read

Improving Brand Communication

Improving Brand Communication

To set up brand communication, a business has to do a thorough market research, properly...

By Daria Leshchenko

3 min read

Building Brand Loyalty With Customer Communication

Building Brand Loyalty With Customer Communication

96% of customers think businesses could improve their communication and project management. With the market...

By Daria Leshchenko

3 min read

Cybersecurity in B2B

Cybersecurity in B2B

Businesses around the world experience a cyberattack roughly every 11 seconds.  80% of cybersecurity professionals...

By Daria Leshchenko

3 min read

Customer Support and Brand Image

Customer Support and Brand Image

According to a PWC study, 73% of customers say customer experience is one of the...

By Daria Leshchenko

4 min read

Can Outsourced Support Be More Secure?

Can Outsourced Support Be More Secure?

“Security is not a state, but a process” Daria Leshchenko on why outsourcing customer support...

By Daria Leshchenko

4 min read