Blog on Customer Service & Outsourcing for Startups and Enterprises

Taking Ownership in Our Customer Groups. How Can We Bring Positive Changes for Our Customers?

Motivating the professionals in the company to care about the business, as if it is...

By Anna Shevtsova

Updated: 04/30/25

5 min read

So your business is growing. After a thorough assessment, you have decided that a simple...

By Veronika Gladchuk

Updated: 06/13/25

5 min read

New clients. What does a company so right after signing a new client? Well, we...

By Anna Shevtsova

Updated: 08/07/25

5 min read

It is hard to overstate the importance of customer service in development of a business....

By Veronika Gladchuk

Updated: 04/18/25

4 min read

Speaking the same language with your colleagues is one of the best things that can...

By Anna Shevtsova

Updated: 09/29/25

5 min read

When a potential customer approaches your company for the first time, they probably already have...

By Veronika Gladchuk

Updated: 04/25/25

7 min read

Working outside the office and being able to choose your working environment are among the...

By Anna Shevtsova

Updated: 09/29/25

9 min read

While it might seem that B2B and B2C customer service have a lot in common,...

By Anna Shevtsova

Updated: 08/07/25

9 min read

We are in the middle of a global pandemic. It is all people can think...

By Anna Shevtsova

Updated: 08/23/24

6 min read