Blog on Customer Service & Outsourcing for Startups and Enterprises

Improving Brand Communication

To set up brand communication, a business has to do a thorough market research, properly...

By Daria Leshchenko

Updated: 10/05/21

3 min read

About 55% of time of human communication is devoted to listening. This percentage is way...

By Anna Shevtsova

Updated: 04/25/25

5 min read

In our series of customer communication tools reviews, the time has come to take a...

By Nick Ryabchenko

Updated: 06/25/25

5 min read

68% of users are willing to pay more for a product or service from a...

By Anna Shevtsova

Updated: 08/06/25

4 min read

96% of customers think businesses could improve their communication and project management. With the market...

By Daria Leshchenko

Updated: 11/07/24

3 min read

From how we visit grocery stores to the world transportation system — nothing will ever...

By Kseniia Savchenko

Updated: 06/25/25

5 min read

As the next installment in our series of articles about customer communication tools, today we...

By Nick Ryabchenko

Updated: 06/25/25

4 min read

Senior people add up to about 9% of the entire world population. Like everyone else,...

By Anna Shevtsova

Updated: 08/19/21

5 min read

Since 2010 the number of shared micromobility trips has increased by more than 42000% in...

By Anna Shevtsova

Updated: 08/29/25

6 min read