How SupportYourApp Improved Ticket Resolution Rate by 49% for Game Development Company
Customer service in the gaming industry is essential to both user retention and overall brand...
By Iuliia Moroz
Updated: 10/23/25
4 min read
Customer Experience Trends in 2024–2025
The CX industry is constantly evolving. With new technologies, talents, and customer requirements emerging in the market...
By SupportYourApp
Updated: 03/04/25
< 1 min read
Unlocking Success: The Importance of Gaming Customer Service in Player Retention
People love entertainment, and gaming successfully captures the attention of millions of users worldwide by...
By Iuliia Moroz
Updated: 08/22/25
9 min read
How to Decode the True Cost of Outsourced IT Support
Growing companies can experience an unexpected system crash during major product launches. Without an in-house...
By Iuliia Moroz
Updated: 10/22/25
8 min read
My Career Journey: Nick Riabchenko, Chief Integration Officer
Introduction Nick, can you share details about your current role and responsibilities? Absolutely! As an...
By Kseniia Savchenko
Updated: 10/22/25
5 min read
How SupportYourApp Helped an IT Help Desk Service Provider Achieve 96% Increase in Ticket Resolution
A mid-sized IT help desk support services provider (hereafter “the Company”), specializing in managing and...
By Iuliia Moroz
Updated: 10/23/25
4 min read
Does Amazon Outsource Customer Service? Everything You Need to Know
Hitting $575 billion in net sales revenue in 2023, Amazon continues to dominate the e-commerce...
By Iuliia Moroz
Updated: 08/22/25
6 min read
Richpanel Review: A Closer Look at E-Commerce Customer Support
Customer support is a make-or-break deal in today’s e-commerce industry. Customers now demand seamless service...
By Iuliia Moroz
Updated: 10/20/25
7 min read
What Are the Benefits of Outsourcing IT Services: All You Need to Know
Long gone are the times when you had to host an entire team of professionals...
By Iuliia Moroz
Updated: 10/22/25
9 min read