How to Become a Supporter?
What is support? Ask yourself this question and then remember the first answer that comes...
By Viktoria Oliinyk
Updated: 04/10/25
7 min read
Customer Support in 2024: What to Expect?
Through 2023, we have seen: The rise of the generative AI technology Next-gen software development...
By Anna Shevtsova
Updated: 04/09/25
5 min read
Customer Service Machine Learning That Melts the Ice
What brings customers and support agents closer in machine-driven AI-powered reality? Which technology pushes the...
By Svitlana Biloshkura
Updated: 08/23/24
9 min read
Redefining Customer Support With Augmented Agents
In transforming customer interactions, AI automates communication and streamlines routine tasks, enhancing service efficiency and...
By Svitlana Biloshkura
Updated: 04/30/25
7 min read
How to Use AI in Customer Service
Is it possible to transform customer interactions from merely efficient to truly delightful? In a...
By Svitlana Biloshkura
Updated: 04/09/25
11 min read
The Future of AI in Customer Service
Today’s customer service is navigating a reality where support agents embrace innovation, and a powerful...
By Svitlana Biloshkura
Updated: 04/29/25
8 min read
Good to Great: The Best Supporters for the Wellness Industry
Coming back with one more article in our series “Good to Great”. Today, we’re focusing...
By Anastasiia Nesterova
Updated: 04/10/25
5 min read
Creating Business Value With Call Center Outsourcing
Successfully navigating customer support demands precision and expertise, as each interaction molds customers’ perceptions of...
By Svitlana Biloshkura
Updated: 04/22/25
8 min read
How AI Can Improve Customer Experience
Artificial Intelligence (AI) has become a game-changer in various industries, with a notable impact on...
By Svitlana Biloshkura
Updated: 04/30/25
8 min read