My Career Journey: Nick Riabchenko, Chief Integration Officer
Introduction Nick, can you share details about your current role and responsibilities? Absolutely! As an...
By Kseniia Savchenko
Updated: 04/10/25
5 min read
Challenges make us stronger, right? We've certainly been through our share of those for the past 13 years. Victories, failures, lessons — all of these bring invaluable experience, no doubt. Here we share our adventure with you.
Post-Chatbot Survival Guide
What modern customers expect today.
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Introduction Nick, can you share details about your current role and responsibilities? Absolutely! As an...
By Kseniia Savchenko
Updated: 04/10/25
5 min read
A mid-sized IT help desk support services provider (hereafter “the Company”), specializing in managing and...
By Iuliia Moroz
Updated: 08/14/25
4 min read
Hitting $575 billion in net sales revenue in 2023, Amazon continues to dominate the e-commerce...
By Iuliia Moroz
Updated: 08/22/25
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Customer support is a make-or-break deal in today’s e-commerce industry. Customers now demand seamless service...
By Iuliia Moroz
Updated: 04/10/25
7 min read
Long gone are the times when you had to host an entire team of professionals...
By Iuliia Moroz
Updated: 08/22/25
9 min read
In today’s world, where smooth customer experience can make or break any company, a growing...
By Iuliia Moroz
Updated: 10/10/25
3 min read
Josh started with SupportYourApp over a decade ago as a Customer Support Consultant and, after...
By Kseniia Savchenko
Updated: 04/10/25
5 min read
ChatGPT currently has over 180.5 million users, which is an 80% increase from the 100...
By Svitlana Biloshkura
Updated: 10/09/25
12 min read
Technologies have become the force driving companies forward with innovations and revolutionizing each industry, requiring...
By Iuliia Moroz
Updated: 07/02/25
9 min read