Blog on Customer Service & Outsourcing for Startups and Enterprises

My Career Journey: Maryna Stavnycha, Chief Marketing Officer

Introduction Maryna, could you share more details about your current role and the key responsibilities you have? ...

By Kseniia Savchenko

Updated: 12/30/24

5 min read

We at SupportYourApp have been offering customer support outsourcing services for long enough to know...

By Iuliia Moroz

Updated: 07/31/25

9 min read

As one of the leading providers of customer support software, Zendesk is understandably among the...

By Iuliia Moroz

Updated: 05/30/25

9 min read

Ecommerce has grown rapidly, with sales expected to exceed $4.1 trillion in 2024, and these...

By Iuliia Moroz

Updated: 08/08/25

7 min read

Call center outsourcing was initially seen as a cost-saving measure, but businesses are learning, so...

By Iuliia Moroz

Updated: 08/08/25

9 min read

As companies are under constant pressure to maintain a competitive edge, scaling customer support operations...

By Iuliia Moroz

Updated: 08/14/25

9 min read

Introduction Q: Yurii, tell us a bit more about your current role and main responsibilities?...

By Kseniia Savchenko

Updated: 12/30/24

5 min read

Some businesses choose to outsource their call centers; others prefer to keep them in-house. Whatever...

By Iuliia Moroz

Updated: 07/10/25

10 min read

Customer satisfaction and the ability to leverage your call center’s resources effectively often affect success...

By Iuliia Moroz

Updated: 08/08/25

11 min read