Blog on Customer Service & Outsourcing for Startups and Enterprises

Women Entrepreneurship Hackathon With Google

Last weekend was full of amazing events and interesting get-togethers, but the one that stood...

By Nika Kiriienko

Updated: 10/22/25

2 min read

1. The best-performing companies kept their reply time below 1 minute and also handled cases...

By Nika Kiriienko

Updated: 08/29/25

3 min read

Customer support isn’t just about troubleshooting and reinstalling. It’s also a great marketing instrument to...

By Nika Kiriienko

Updated: 09/04/25

4 min read

If you’re the type that likes to stay in touch with the latest tech trends,...

By Nika Kiriienko

Updated: 06/13/25

3 min read

Here at SupportYourApp, we’re really huge fans of charity. The Kyiv Chestnut run being a perfect example....

By Nika Kiriienko

Updated: 12/09/20

< 1 min read

The holiday season is that time of year when handling different types of customers can become especially...

By Nika Kiriienko

Updated: 12/09/20

2 min read

From Silicon Valley to Silicon Alley, major changes are in store for tech startups in...

By Nika Kiriienko

Updated: 05/29/25

3 min read

2016 was a tough and interesting year in the tech industry, and we would like...

By Nika Kiriienko

Updated: 04/09/25

3 min read

24/7 Customer Support Is Great to Have, but It Can Be Unrealistic for Small Startups....

By Nika Kiriienko

Updated: 09/29/25

4 min read