Blog on Customer Service & Outsourcing for Startups and Enterprises

2016: Year in Review

2016 was a tough and interesting year in the tech industry, and we would like...

By Nika Kiriienko

Updated: 04/09/25

3 min read

24/7 Customer Support Is Great to Have, but It Can Be Unrealistic for Small Startups....

By Nika Kiriienko

Updated: 05/29/25

4 min read

Working in Customer Support, It Can Be Easy to Forget The Power That Each Email Has to Impact...

By Nika Kiriienko

Updated: 08/06/25

5 min read

During SupportYourApp’s early days, we already knew we had to find a better solution for...

By Nika Kiriienko

Updated: 05/29/25

6 min read

Every Expense Is Important When You’re Trying to Grow. an Outsourced Call Center Can Help...

By Nika Kiriienko

Updated: 04/09/25

4 min read

Difficult Customers Exist Everywhere No Matter What Industry You’re In, Which Product You’re Selling, How...

By Nika Kiriienko

Updated: 07/22/25

7 min read

Customer Support & Charity at SupportYourApp We’ve said it before and we’ll say it again…...

By Nika Kiriienko

Updated: 12/18/20

2 min read

Customers are the backbone of your company. Make sure your customer support services team is...

By Nika Kiriienko

Updated: 05/29/25

6 min read

FAQs are the building blocks of customer success, here are our 3 favorite help desk softwares that...

By Nika Kiriienko

Updated: 04/09/25

5 min read