Support Insights

How You Can Provide Awesome Customer Support Without Going 24/7

style="text-align: center;">24/7 Customer Support Is Great to Have, but It Can Be Unrealistic for Sm...

Nika Kiriienko, Former Digital Marketer

6 Quick Tips to Improve Every Customer Support Email You Send

style="text-align: center;">Working in Customer Support, It Can Be Easy to Forget The Powe...

Nika Kiriienko, Former Digital Marketer

Considering Investing in Help Desk Software? Here Are the 3 Best Times to Buy

ing SupportYourApp’s early days, we already knew we had to find a better solution for customer suppo...

Nika Kiriienko, Former Digital Marketer

Difficult Customers 101: The 4 Difficult Customers & How to Tame Them With Customer Support

class="graf--p" style="text-align: center;">Difficult Customers Exist Everywhere No Matter What Indu...

Nika Kiriienko, Former Digital Marketer

Customer Support & Charity: SupportYourApp Takes Part in Kyiv Chestnut Run 2016

bed]https://www.youtube.com/watch?v=kuY_Ae0jY6E[/embed] Customer Support & Charity at SupportYou...

Nika Kiriienko, Former Digital Marketer

Customer Support Quotes: 51 Famous Quotes to Motivate Your Team

gure class="tmblr-full"> Customers are the backbone of your company. Make sure your customer support...

Nika Kiriienko, Former Digital Marketer

Help Desk Software: Top 3 Help Desks for Creating Awesome FAQs

style="text-align: center;">FAQs are the building blocks of customer success, here are our ...

Nika Kiriienko, Former Digital Marketer

How We Used Product Hunt to Hack Our B2B Sales and Score 3 New Clients (And How You Can Too)

gure class="tmblr-full"> Product Hunt is an incredible site for technology, software and startup ent...

Nika Kiriienko, Former Digital Marketer

Outsourcing Customer Support: How a 3-Man Startup Grew Into Multi-Million Dollar Enterprise

style="text-align: center;">Petcube is now a multi-million dollar company with headquarters in San F...

Nika Kiriienko, Former Digital Marketer