Customer Support During the Holiday Season
Support teams in every industry are always affected by seasonal disparity especially when it comes to...
By Nika Kiriienko
Updated: 12/09/20
3 min read
Being Customer Centric: What Does It Mean for Your Business?
In today’s highly competitive environment, when attracting new and retaining current customers has never been...
By Nika Kiriienko
Updated: 03/11/25
6 min read
6 Tips About Customer Service You Need to Know
If customers are the lifeblood of a business then customer service representatives are the heart....
By Nika Kiriienko
Updated: 12/09/20
5 min read
How to Make Your Remote Team More Productive
The use of remote teams in the technology industry began as a fashionable thing for...
By Nika Kiriienko
Updated: 08/07/25
6 min read
How Support Should Say “No” to Customers
A Customer Should Be Treated Like a Guest. We Aren’t Supposed to Say “no” to...
By Nika Kiriienko
Updated: 08/29/25
3 min read
How to Preserve Your Company Culture as You Grow Your Organization
All businesses want growth. The bigger you get, the more customers you can connect with,...
By Nika Kiriienko
Updated: 06/25/25
5 min read
Daria Leshchenko Accepted Into Forbes Technology Council
Daria Leshchenko, the founder and CEO of SupportYourApp – a multilingual tech and customer services...
By Nika Kiriienko
Updated: 12/18/20
2 min read
Defining Great Customer Service
Over the past two decades, there have been countless innovations in customer service. Anything from...
By Nika Kiriienko
Updated: 08/29/25
4 min read
10 Criteria for Selecting a Customer Support Outsourcing Partner
Most startup entrepreneurs have reservations about customer support outsourcing and for good reasons. Customer service is...
By Nika Kiriienko
Updated: 06/16/25
4 min read