Challenges make us stronger, right? We've certainly been through our share of those for the past 13 years. Victories, failures, lessons — all of these bring invaluable experience, no doubt. Here we share our adventure with you.
Post-Chatbot Survival Guide
What modern customers expect today.
♥︎ Like us on ↓ Facebook.
We post nice stuff.
In the business environment of today, many executives understand that customers are their most important...
By Veronika Gladchuk
Updated: 01/16/26
5 min read
To be the best partner for customer support outsource we have to also be the...
By Anna Shevtsova
Updated: 01/27/26
4 min read
Very often customer support consultants have to deal with a huge workload. Their chats, emails...
By Anna Shevtsova
Updated: 06/25/25
5 min read
It is true, the entire world’s workflow is disrupted at the moment. But we at...
By Anna Shevtsova
Updated: 06/25/25
5 min read
Motivating the professionals in the company to care about the business, as if it is...
By Anna Shevtsova
Updated: 04/30/25
5 min read
So your business is growing. After a thorough assessment, you have decided that a simple...
By Veronika Gladchuk
Updated: 06/13/25
5 min read
New clients. What does a company so right after signing a new client? Well, we...
By Anna Shevtsova
Updated: 01/16/26
5 min read
It is hard to overstate the importance of customer service in development of a business....
By Veronika Gladchuk
Updated: 11/27/25
4 min read
Speaking the same language with your colleagues is one of the best things that can...
By Anna Shevtsova
Updated: 01/27/26
5 min read
