How Call Center Workers Can Maintain Health on the Job
Working in a call center outsourcing company can require long hours of sitting, overnight shifts,...
By Nika Kiriienko
Updated: 02/05/21
3 min read
How to Master the Art of Email Templates
Customers these days are very demanding. With their need for speed, they expect a quicker...
By Nika Kiriienko
Updated: 08/29/25
4 min read
Customer Support During the Holiday Season
Support teams in every industry are always affected by seasonal disparity especially when it comes to...
By Nika Kiriienko
Updated: 12/09/20
3 min read
Being Customer Centric: What Does It Mean for Your Business?
In today’s highly competitive environment, when attracting new and retaining current customers has never been...
By Nika Kiriienko
Updated: 03/11/25
6 min read
6 Tips About Customer Service You Need to Know
If customers are the lifeblood of a business then customer service representatives are the heart....
By Nika Kiriienko
Updated: 12/09/20
5 min read
How to Make Your Remote Team More Productive
The use of remote teams in the technology industry began as a fashionable thing for...
By Nika Kiriienko
Updated: 08/07/25
6 min read
How Support Should Say “No” to Customers
A Customer Should Be Treated Like a Guest. We Aren’t Supposed to Say “no” to...
By Nika Kiriienko
Updated: 08/29/25
3 min read
How to Preserve Your Company Culture as You Grow Your Organization
All businesses want growth. The bigger you get, the more customers you can connect with,...
By Nika Kiriienko
Updated: 06/25/25
5 min read
Daria Leshchenko Accepted Into Forbes Technology Council
Daria Leshchenko, the founder and CEO of SupportYourApp – a multilingual tech and customer services...
By Nika Kiriienko
Updated: 12/18/20
2 min read