Blog on Customer Service & Outsourcing for Startups and Enterprises

Mobility as a Service

In just a couple of years, we have seen several new means of transportation emerge...

By Anna Shevtsova

Updated: 06/16/25

5 min read

Businesses around the world experience a cyberattack roughly every 11 seconds. 80% of cybersecurity professionals...

By Daria Leshchenko

Updated: 08/07/25

3 min read

Both in B2B and in B2C, ‘value’ has several meanings. Most often, it defines a...

By Anna Shevtsova

Updated: 04/30/25

5 min read

Keeping on with our series of articles about different customer communication tools, today we will...

By Nick Ryabchenko

Updated: 04/30/25

5 min read

KPO and BPO are practices leveraged by businesses with different needs. What is the difference...

By Anna Shevtsova

Updated: 06/16/25

4 min read

KPO, or Knowledge Process Outsourcing market, is estimated to grow to $45.18 billion by 2025....

By Anna Shevtsova

Updated: 06/25/25

6 min read

69% of customers say they shop more frequently with the brands, offering consistent customer service....

By Anna Shevtsova

Updated: 04/25/25

7 min read

In 2020 about 56% of global retailers faced moderate production chain disruptions. More than 58%...

By Anna Shevtsova

Updated: 04/29/25

6 min read

Check out SupportYourApp “Impressive Outsourced Customer Support Stats and Facts” infographic below to see how...

By Anna Shevtsova

Updated: 08/06/25

7 min read