Intercom Review
In our series of customer communication tools reviews, the time has come to take a...
By Nick Ryabchenko
Updated: 04/09/25
5 min read
B2B Customer Satisfaction
68% of users are willing to pay more for a product or service from a...
By Anna Shevtsova
Updated: 04/09/25
4 min read
Building Brand Loyalty With Customer Communication
96% of customers think businesses could improve their communication and project management. With the market...
By Daria Leshchenko
Updated: 11/07/24
3 min read
How COVID-19 Changed Customer Support
From how we visit grocery stores to the world transportation system — nothing will ever...
By Kseniia Savchenko
Updated: 04/09/25
5 min read
HelpCrunch Review
As the next installment in our series of articles about customer communication tools, today we...
By Nick Ryabchenko
Updated: 04/09/25
4 min read
Support for Senior Customers
Senior people add up to about 9% of the entire world population. Like everyone else,...
By Anna Shevtsova
Updated: 08/19/21
5 min read
Micromobility Support
Since 2010 the number of shared micromobility trips has increased by more than 42000% in...
By Anna Shevtsova
Updated: 08/12/21
6 min read
Mobility as a Service
In just a couple of years, we have seen several new means of transportation emerge...
By Anna Shevtsova
Updated: 08/05/21
5 min read
Cybersecurity in B2B
Businesses around the world experience a cyberattack roughly every 11 seconds. 80% of cybersecurity professionals...
By Daria Leshchenko
Updated: 08/03/21
3 min read