SUPerhero Story — Tamara
Today, we want to share a story of another SupportYourApper who faced the horror of...
By Anna Shevtsova
Updated: 07/12/24
4 min read
Anna started out in financial markets, diving into daily research on bonds and stocks. A passionate reader with a love for historical literature and international cuisine, she’s now all about mastering customer communication. She writes in-depth about customer support, backed by extensive research, and has become an expert on the topic.
LinkedinToday, we want to share a story of another SupportYourApper who faced the horror of...
By Anna Shevtsova
Updated: 07/12/24
4 min read
Today we are learning the story of Daryna — another amazing SUPer who had to...
By Anna Shevtsova
Updated: 09/29/25
4 min read
Today, we are telling a story of Elmira — a brave SupportYourApper who fled from...
By Anna Shevtsova
Updated: 07/12/24
3 min read
To keep on spreading the truth about the war that russia brought to our free...
By Anna Shevtsova
Updated: 07/12/24
3 min read
Today, we start our series of interviews with our team members and the way an...
By Anna Shevtsova
Updated: 08/29/25
4 min read
Increased expectations put a great burden on support teams and can prompt a decrease in...
By Anna Shevtsova
Updated: 10/15/25
4 min read
Proactive approach to customer service can decrease the number of incoming calls by 20-30%, lowering...
By Anna Shevtsova
Updated: 11/25/21
4 min read
From 2015 to 2020, the food delivery market in the US grew by more than...
By Anna Shevtsova
Updated: 08/29/25
4 min read
Having talked about Customer Success fairly recently, we decided to dive even deeper into the...
By Anna Shevtsova
Updated: 08/06/25
4 min read