Support Outsourcing Planning: How’s and Why’s
Planning. It seems that in our world this word and this technique is overused. We...
By Anna Shevtsova
6 min read
Editor at Large, at Support Your App.
Planning. It seems that in our world this word and this technique is overused. We...
By Anna Shevtsova
6 min read
In the last 5 years, e-commerce sales have increased by a whopping 171%. This means...
By Anna Shevtsova
9 min read
With the rise of technology, a lot of market segments are going through a boom....
By Anna Shevtsova
8 min read
It is no secret that in the modern business world, client’s happiness is one of...
By Anna Shevtsova
5 min read
Security. When it comes to the tech segment, it is one of the most important...
By Anna Shevtsova
8 min read
It is said that 97 percent of customers claim that good quality of service plays...
By Anna Shevtsova
5 min read
Anytime a customer is leaving a complaint with a support team, the vendors think that...
By Anna Shevtsova
7 min read
Advantages of good customer service. It all seems so obvious. The better the customer service...
By Anna Shevtsova
6 min read
Training a support team is not an easy task. One needs a lot of resources...
By Anna Shevtsova
5 min read
Helping modern startups scale faster by outsourcing customer support.
Awarded with European Customer Centricity Award for 2020 achievements and approach.
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