Anna Shevtsova
91 articles by:

Anna Shevtsova

Anna has been working as a writer for 6 years. She previously wrote about financial markets, conducting the research on the state of bonds and stocks on a daily basis. She is a keen reader with interest in historical literature and international cuisine. Her latest obsession — customer communication and ways to perfect it. If you want to connect with Anna, follow her on LinkedIn.

LinkedIn,
AI Is Shaping the Future of Customer Interaction — Here’s Why It’s Good

AI Is Shaping the Future of Customer Interaction — Here’s Why It’s Good

Last year, the AI market grew to $327.5 billion. Banking, e-commerce, healthcare, entertainment — these...

By Anna Shevtsova

4 min read

SUPerheroes Among Us: Part 2

SUPerheroes Among Us: Part 2

SupportYourApp is filled with awesome people. Even despite the darkest time in Ukrainian history, we...

By Anna Shevtsova

7 min read

Difficult Resolutions Explained in Simple Language

Difficult Resolutions Explained in Simple Language

When you need to answer a customer’s question and know your product well enough, your...

By Anna Shevtsova

3 min read

SUPerheroes Among Us

SUPerheroes Among Us

Since February 24, every Ukrainian has become a superhero. Every one of us fights, donates,...

By Anna Shevtsova

6 min read

SUPerhero Story — Victoria

SUPerhero Story — Victoria

Today we learn a story of another SUPer who had her life changed during the...

By Anna Shevtsova

10 min read

SUPerhero Story — Tamara

SUPerhero Story — Tamara

Today, we want to share a story of another SupportYourApper who faced the horror of...

By Anna Shevtsova

4 min read

SUPerhero Story — Daryna

SUPerhero Story — Daryna

Today we are learning the story of Daryna — another amazing SUPer who had to...

By Anna Shevtsova

4 min read

SUPerhero Story — Elmira

SUPerhero Story — Elmira

Today, we are telling a story of Elmira — a brave SupportYourApper who fled from...

By Anna Shevtsova

3 min read

SUPerhero Story — Anna

SUPerhero Story — Anna

To keep on spreading the truth about the war that russia brought to our free...

By Anna Shevtsova

3 min read