Anna Shevtsova
90 articles by:

Anna Shevtsova

Anna has been working as a writer for 6 years. She previously wrote about financial markets, conducting the research on the state of bonds and stocks on a daily basis. She is a keen reader with interest in historical literature and international cuisine. Her latest obsession — customer communication and ways to perfect it. If you want to connect with Anna, follow her on LinkedIn.

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Difficult Resolutions Explained in Simple Language

Difficult Resolutions Explained in Simple Language

When you need to answer a customer’s question and know your product well enough, your...

By Anna Shevtsova

3 min read

Cybersecurity in Crisis Situations

Cybersecurity in Crisis Situations

Since the eruption of COVID-19, cybercrime went up 600%. The worldwide spending on cybersecurity has...

By Anna Shevtsova

4 min read

SUPerheroes Among Us

SUPerheroes Among Us

Since February 24, every Ukrainian has become a superhero. Every one of us fights, donates,...

By Anna Shevtsova

6 min read

SUPerhero Story — Victoria

SUPerhero Story — Victoria

Today we learn a story of another SUPer who had her life changed during the...

By Anna Shevtsova

10 min read

SUPerhero Story — Tamara

SUPerhero Story — Tamara

Today, we want to share a story of another SupportYourApper who faced the horror of...

By Anna Shevtsova

4 min read

SUPerhero Story — Daryna

SUPerhero Story — Daryna

Today we are learning the story of Daryna — another amazing SUPer who had to...

By Anna Shevtsova

4 min read

SUPerhero Story — Elmira

SUPerhero Story — Elmira

Today, we are telling a story of Elmira — a brave SupportYourApper who fled from...

By Anna Shevtsova

3 min read

SUPerhero Story — Anna

SUPerhero Story — Anna

To keep on spreading the truth about the war that russia brought to our free...

By Anna Shevtsova

3 min read

SUPerhero Story — Yaroslava

SUPerhero Story — Yaroslava

Today, we start our series of interviews with the members of the SupportYourApp family and...

By Anna Shevtsova

4 min read