The world is pacing fast. Every day we come close with new developments and new…
Author: Anna Shevtsova
DaaS — Device as a Service
Device as a Service (DaaS) is an emerging trend that is rapidly growing and gaining…
Impressive Outsourced Customer Support Stats and Facts [Infographic]
Check out SupportYourApp “Impressive Outsourced Customer Support Stats and Facts” infographic below to see how…
How AI Can Compliment People in Customer Support
With the abundance of information and mentions of artificial intelligence (AI) in the modern media…
Customer Support for Social Media Accounts
Getting third party support for your social media account has just arisen as one of…
Importance of Omnichannel Customer Support
Every year businesses go out of their way to make their services as good as…
Customer Service in Social Media: Best Practices
How often do your customers complain to you over social media? It is estimated that…
Support Outsourcing Planning: How’s and Why’s
Planning. It seems that in our world this word and this technique is overused. We…