SupportYourApp Manifesto: Making Of
We are all supporters. This is SupportYourApp’s motto and the main idea of our manifesto....
By Anastasiia Nesterova
6 min read
5 articles by:
Anastasiia Nesterova
Anastasiia is a professional writer with a diverse background. She used to write about IT, logistics, business, but now her main interest is customer support and communication. Anastasiia’s biggest passion is reading — she prefers books over anything. She believes that the greatest thing a keen reader can do is to write themselves.
My SupportYourApp Career Growth: How I Transitioned From Customer Care to People Operations
Max, our People Experience Manager, started his career at SupportYourApp as a customer support agent...
By Anastasiia Nesterova
6 min read
Benefits of AI in Customer Support
AI technologies can enhance business productivity by up to 40%. But can artificial intelligence really...
By Anastasiia Nesterova
3 min read
Customer Service Empathy Training
For professional customer support representatives, there is no better tool for gaining customer loyalty than...
By Anastasiia Nesterova
5 min read
Managing Teams During Turbulent Times
The war in Ukraine impacted the global economy so much that running business “as usual”...
By Anastasiia Nesterova
5 min read
