My Journey With SupportYourApp: From a Supporter to a Talent Searcher
In just two years, our team member, Maria, made her way from a support consultant...
By Anastasiia Nesterova
8 min read
13 articles by:
Anastasiia Nesterova
Anastasiia is a professional writer with a diverse background. She used to write about IT, logistics, business, but now her main interest is customer support and communication. Anastasiia’s biggest passion is reading — she prefers books over anything. She believes that the greatest thing a keen reader can do is to write themselves.
Gaining Your Brand’s Fans: Why Customer Retention Is Important
Acquiring new customers is something most businesses focus on. At the same time, retaining existing...
By Anastasiia Nesterova
10 min read
Good to Great: Who Are the Best Supporters for Telemarketing?
We’re back with portraying perfect support consultants for industries with their specific demands. Today, we...
By Anastasiia Nesterova
3 min read
My Career Journey: From Zero Experience to a Senior Manager
How does it feel to work at SupportYourApp? Sara, our Senior Delivery Manager, shared her...
By Anastasiia Nesterova
8 min read
Your Roadmap on How to Improve Customer Experience
Post-pandemic reality brought us major changes in terms of customer behavior and expectations. Experience became...
By Anastasiia Nesterova
11 min read
Good to Great: Who Are the Best Supporters for E-Commerce Projects?
Exceptional service quality can only be achieved with high-class professionals on board. Each industry has...
By Anastasiia Nesterova
4 min read
My Career Path: Growing From a Newbie to a Master of Communication
It’s time for a new success story! This time Olha, our Service Delivery Manager, will...
By Anastasiia Nesterova
6 min read
How Team’s Wellbeing Drives Customers’ Delight
There is a strong statistical link between team’s wellbeing and customers’ satisfaction. Forbes discovered people...
By Anastasiia Nesterova
3 min read
SupportYourApp Manifesto: Making Of
We are all supporters. This is SupportYourApp’s motto and the main idea of our manifesto....
By Anastasiia Nesterova
6 min read
