Developing Customer Communication Skills: Importance of Fast Reaction and Communication With Customers. Approaches, Tools, Learnings.

Developing Customer Communication Skills: Importance of Fast Reaction and Communication With Customers. Approaches, Tools, Learnings.

As was said by Milton Erickson: “The effectiveness of communication is not defined by the...

By Anna Shevtsova

Updated: 09/30/25

5 min read

Team Performance and How to Enhance It: Top Resources for Team Development

Team Performance and How to Enhance It: Top Resources for Team Development

Businesses are the most successful when they have diverse teams of professionals who are able...

By Veronika Gladchuk

Updated: 05/08/25

4 min read

What Effective Management Skills Did We Acquire During the Covid-19 Quarantine?

What Effective Management Skills Did We Acquire During the Covid-19 Quarantine?

Quarantine. Over the last couple of months this word became key when it comes to...

By Anna Shevtsova

Updated: 05/26/22

5 min read

When Our Team Is an Extension of Yours

When Our Team Is an Extension of Yours

What is the most common reason for various businesses to doubt whether they need to...

By Anna Shevtsova

Updated: 09/29/25

5 min read

Being Eco When the World Goes Around Is an Extra Step to Take

Being Eco When the World Goes Around Is an Extra Step to Take

At SupportYourApp we firmly believe that by resolving the issues of our customers and helping...

By Anna Shevtsova

Updated: 09/29/25

4 min read

To Be Successful Is to Be Flexible: How We Created a CRM System to Provide Customized Services

To Be Successful Is to Be Flexible: How We Created a CRM System to Provide Customized Services

In the business environment of today, many executives understand that customers are their most important...

By Veronika Gladchuk

Updated: 09/29/25

5 min read

Feedforward the Professionals in Your Team to Progress as a Company

Feedforward the Professionals in Your Team to Progress as a Company

To be the best partner for customer support outsource we have to also be the...

By Anna Shevtsova

Updated: 12/09/20

4 min read

What to Expect, When It’s Unexpected: How We Deal With Complicated Requests

What to Expect, When It’s Unexpected: How We Deal With Complicated Requests

Very often customer support consultants have to deal with a huge workload. Their chats, emails...

By Anna Shevtsova

Updated: 06/25/25

5 min read

How We Onboard Our Consultants to Be Your Best Customer Support (remotely)

How We Onboard Our Consultants to Be Your Best Customer Support (remotely)

It is true, the entire world’s workflow is disrupted at the moment. But we at...

By Anna Shevtsova

Updated: 06/25/25

5 min read