SUPerhero Story — Daryna
Today we are learning the story of Daryna — another amazing SUPer who had to...
By Anna Shevtsova
Updated: 07/12/24
4 min read
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Anna Shevtsova
Anna started out in financial markets, diving into daily research on bonds and stocks. A passionate reader with a love for historical literature and international cuisine, she’s now all about mastering customer communication. She writes in-depth about customer support, backed by extensive research, and has become an expert on the topic.
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SUPerhero Story — Elmira
Today, we are telling a story of Elmira — a brave SupportYourApper who fled from...
By Anna Shevtsova
Updated: 07/12/24
3 min read
SUPerhero Story — Anna
To keep on spreading the truth about the war that russia brought to our free...
By Anna Shevtsova
Updated: 07/12/24
3 min read
SUPerhero Story — Yaroslava
Today, we start our series of interviews with our team members and the way an...
By Anna Shevtsova
Updated: 07/12/24
4 min read
Support Ukrainian Army
Ukraine and its people are going through the hardest times Europe has seen in more...
By Daria Leshchenko
Updated: 07/08/24
< 1 min read
Mistakes of Customer Service Automation
Increased expectations put a great burden on support teams and can prompt a decrease in...
By Anna Shevtsova
Updated: 05/14/25
4 min read