Support Operations
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76% of Tasks Automated for FitXR: AI Customer Support Case Study
September 17, 2026
Anna Yemchyk, Senior Key Account Manager
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Inside MacPaw's Outsourced Customer Support Story. 15 Years of Partnership with SupportYourApp
September 16, 2026
Maksym Kryzhanovskyi, Service Delivery Manager
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5 Best Help Desk Outsourcing Companies in 2026
March 11, 2026
Anastasiia Svyrydenko, Senior Content Writer
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Zoho CRM Pros and Cons: Features, Pricing, and Whether It's Worth It
January 30, 2026
Nader Gammoudi, Integration Manager
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Dedicated vs Shared Customer Support: How to Choose the Right Model
October 31, 2025
Nader Gammoudi, Integration Manager
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Call Center Quality Monitoring: How to Deal With Difficult Customers
June 12, 2025
Olha Humeniuk-Solodka, Security Compliance Specialist
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How to Hire a Call Center: Costs, Criteria, and Key Tips
April 9, 2025
Anastasiia Svyrydenko, Senior Content Writer
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Customer Support vs Technical Support: Key Differences Explained
April 1, 2025
Nick Ryabchenko, Chief Integration Officer
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How to Choose a Customer Service Provider: 20-Step Checklist
March 28, 2025
Anastasiia Svyrydenko, Senior Content Writer