From Job Opening to Job-Ready in Just 10 Days: SupportYourApp’s Recruitment Win for Cocoatech

Challenges

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  No dedicated HR team

  Cocoatech had no dedicated HR or recruitment function, leaving no one internally to write job specs, screen resumes, or coordinate interviews for either open role.

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  Part-time, short-term hiring

  Both roles were part-time and short-term rather than full-time positions, a hiring shape that's harder to source for and that most recruitment channels aren't built around.

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  Sensitive compliance role

  The Fraud & Payment Specialist position handled sensitive financial and compliance work, meaning the candidate needed security training and vetting beyond a standard hire.

Solution

SupportYourApp ran the search end to end, from sourcing through onboarding, for both roles at once.

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  Full-cycle candidate sourcing

  SupportYourApp's RPO services covered structured pre-selection, professional screening, and interview coordination across time zones, effectively acting as Cocoatech's recruitment team for both open roles.

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  Part-time specialist sourcing

  The team sourced candidates specifically for part-time, short-term positions rather than full-time roles, drawing on experience placing specialists in non-standard hiring shapes.

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  Security-ready onboarding

  For the Fraud & Payment Specialist, SupportYourApp handled onboarding, security training, and access to secure corporate infrastructure, preparing the hire for sensitive financial work from day one.