Blog on Customer Service & Outsourcing for Startups and Enterprises

Six eCommerce Customer Retention Strategies That Work

Maximizing customer retention is central to maintaining a steady revenue stream. In fact, for most...

By Iuliia Moroz

Updated: 08/29/25

10 min read

Given the fast pace of today’s world, it’s no surprise that customers want everything done...

By Iuliia Moroz

Updated: 09/09/25

10 min read

Introduction Maryna, could you share more details about your current role and the key responsibilities you have? ...

By Kseniia Savchenko

Updated: 12/30/24

5 min read

We at SupportYourApp have been offering customer support outsourcing services for long enough to know...

By Iuliia Moroz

Updated: 09/04/25

9 min read

As one of the leading providers of customer support software, Zendesk is understandably among the...

By Iuliia Moroz

Updated: 05/30/25

9 min read

Ecommerce has grown rapidly, with sales expected to exceed $4.1 trillion in 2024, and these...

By Iuliia Moroz

Updated: 09/04/25

7 min read

Call center outsourcing was initially seen as a cost-saving measure, but businesses are learning, so...

By Iuliia Moroz

Updated: 09/05/25

9 min read

As companies are under constant pressure to maintain a competitive edge, scaling customer support operations...

By Iuliia Moroz

Updated: 09/04/25

9 min read

Introduction Q: Yurii, tell us a bit more about your current role and main responsibilities?...

By Kseniia Savchenko

Updated: 12/30/24

5 min read