Call Center QA: The Secrets to Stellar Customer Support (with Real Cases)
Your call center is the heart of your customer service — it targets their concerns...
By Iuliia Moroz
Updated: 11/27/25
10 min read
My Career Journey: Andrii Lohvynenko, Our Chief Legal Officer
Introduction Q: Andrii, could you shed some light on your current role and key responsibilities? ...
By Kseniia Savchenko
Updated: 10/20/25
6 min read
Gorgias Pricing & Features: Everything You Need to Know
Your customer support efficiency depends on two factors. Compare it to riding a car: you’ve...
By Iuliia Moroz
Updated: 11/27/25
7 min read
Effective Online Gaming Customer Retention Strategies to Boost Player Loyalty
Customers are the cornerstone of every industry, but gaming companies have a particular relationship with...
By Iuliia Moroz
Updated: 10/20/25
6 min read
AI in Customer Support
AI has become one of the vital elements of superb customer service, as it provides...
By SupportYourApp
Updated: 03/04/25
< 1 min read
My Career Journey: Yaroslava Tverskaya, Chief Operations Officer
Introduction Q: Yaroslava, could you shed some light on your current role and key responsibilities? ...
By Kseniia Savchenko
Updated: 10/22/25
5 min read
Things to Know to Outsource Amazon Listing Services
Amazon keeps dominating the e-commerce scene, making businesses face more and more pressure to adequately...
By Iuliia Moroz
Updated: 12/19/25
4 min read
Why Outsourcing Help Desk Services Makes Sense for Your Business
One of the most important parts of running a successful B2B business is handling customer...
By Iuliia Moroz
Updated: 01/16/26
6 min read
How SupportYourApp Improved Ticket Resolution Rate by 49% for Game Development Company
Customer service in the gaming industry is essential to both user retention and overall brand...
By Iuliia Moroz
Updated: 11/27/25
4 min read