Blog on Customer Service & Outsourcing

The Role Was Unique, So Was the Consultant: Our Tailored Support for a Tech Company

What if your support need doesn’t quite match a standard job description? Our client is...

By Anastasiia Svyrydenko

Updated: 10/23/25

2 min read

Is customer service your business’s competitive edge in today’s digital-first world? And if so, do...

By Ilya Patricha

Updated: 07/14/25

7 min read

According to Infotech, 74% of consumers are inclined to switch brands after just one bad...

By Olha Humeniuk-Solodka

Updated: 11/27/25

9 min read

Moving on with the series of articles about customer communication and service. Today, we are...

By Nick Ryabchenko

Updated: 10/17/25

5 min read

Your customer service level can make or break a customer’s experience — and your company’s...

By Anastasiia Svyrydenko

Updated: 10/17/25

6 min read

In 2025, almost 80% of customers will switch to a competitor after just one bad...

By Olha Humeniuk-Solodka

Updated: 11/27/25

10 min read

Introduction Q: Viktoriia, what are your key responsibilities as PR and Partnerships Director? Think of...

By Anastasiia Svyrydenko

Updated: 12/03/25

6 min read

“We could focus on evaluating skills rather than handling logistics. SupportYourApp took care of everything...

By Anastasiia Svyrydenko

Updated: 01/02/26

3 min read

As customers increasingly demand fast, seamless support, help desk platforms have become a go-to way...

By Oleksii Babich

Updated: 11/14/25

10 min read