Blog on Customer Service & Outsourcing for Startups and Enterprises

How to Choose a Customer Service Provider: 20-Step Checklist

Internationally, businesses are growing to understand how outsourcing their customer service benefits their operations and...

By Anastasiia Svyrydenko

Updated: 10/22/25

11 min read

Choosing the right customer support partner is a big decision — one that directly impacts...

By SupportYourApp

Updated: 09/02/25

< 1 min read

According to the World Bank, 76% of the worldwide population has banking accounts — a...

By Anastasiia Svyrydenko

Updated: 10/15/25

12 min read

Nowadays, having a mobile app isn’t just an option for many businesses — it’s essential...

By Anastasiia Svyrydenko

Updated: 10/20/25

10 min read

Compared to companies that offer software as a one-time purchase, SaaS (Software-as-a-Service) companies have multiple...

By Iuliia Moroz

Updated: 09/04/25

10 min read

Introduction Q: Paul, you recently stepped into the role of Chief of Delivery Operations after...

By Iuliia Moroz

Updated: 04/10/25

5 min read

Today’s business environment presents a dynamic but challenging opportunity for ambitious companies rivaling for customers’...

By Iuliia Moroz

Updated: 10/04/25

13 min read

Customer service drives every business — it’s the force behind improving relationships with the target...

By Iuliia Moroz

Updated: 09/04/25

12 min read

Your call center is the heart of your customer service — it targets their concerns...

By Iuliia Moroz

Updated: 08/22/25

10 min read