What Are the Benefits of Outsourcing IT Services: All You Need to Know

What Are the Benefits of Outsourcing IT Services: All You Need to Know

Long gone are the times when you had to host an entire team of professionals...

By Iuliia Moroz

Updated: 03/03/25

9 min read

HubSpot CRM Pros and Cons: A Complete Guide for Businesses

HubSpot CRM Pros and Cons: A Complete Guide for Businesses

To engage with clients effectively and enhance business operations, finding the right platform is key....

By Iuliia Moroz

Updated: 03/25/25

5 min read

Augmenting Human Support: How SupportYourApp Drove a Startup’s Rapid Growth With a 68% Increase in Resolved Tickets

Augmenting Human Support: How SupportYourApp Drove a Startup’s Rapid Growth With a 68% Increase in Resolved Tickets

In today’s world, where smooth customer experience is make or break for any company, a...

By Iuliia Moroz

Updated: 03/20/25

3 min read

My Career Journey: Bogdan ‘Josh’ Dzhelmach, VP of Product

My Career Journey: Bogdan ‘Josh’ Dzhelmach, VP of Product

Josh started with SupportYourApp over a decade ago as a Customer Support Consultant and, after...

By Kseniia Savchenko

Updated: 12/30/24

5 min read

Supporter vs. ChatGPT

Supporter vs. ChatGPT

ChatGPT currently has over 180.5 million users, which is an 80% increase from the 100...

By Svitlana Biloshkura

Updated: 11/19/24

12 min read

How to Choose IT Support for Outsourcing: Your Comprehensive Guide

How to Choose IT Support for Outsourcing: Your Comprehensive Guide

Technologies have become the force driving companies forward with innovations and revolutionizing each industry, requiring...

By Iuliia Moroz

Updated: 10/25/24

9 min read

Six eCommerce Customer Retention Strategies That Work

Six eCommerce Customer Retention Strategies That Work

Maximizing customer retention is central to maintaining a steady revenue stream. In fact, for most...

By Iuliia Moroz

Updated: 02/28/25

10 min read

Implementing Chatbots for Efficient Customer Service in E-Commerce: Tips and Ideas

Implementing Chatbots for Efficient Customer Service in E-Commerce: Tips and Ideas

Given the fast pace of today’s world, it’s no surprise that customers want everything done...

By Iuliia Moroz

Updated: 03/18/25

10 min read

My Career Journey: Maryna Stavnycha, Chief Marketing Officer

My Career Journey: Maryna Stavnycha, Chief Marketing Officer

Introduction Maryna, could you share more details about your current role and the key responsibilities you have? ...

By Kseniia Savchenko

Updated: 12/30/24

5 min read