Unlocking Success: The Importance of Gaming Customer Service in Player Retention

Unlocking Success: The Importance of Gaming Customer Service in Player Retention

People love entertainment, and gaming successfully captures the attention of millions of users worldwide by...

By Iuliia Moroz

Updated: 04/09/25

9 min read

How to Decode the True Cost of Outsourced IT Support

How to Decode the True Cost of Outsourced IT Support

Growing companies can experience an unexpected system crash during major product launches. Without an in-house...

By Iuliia Moroz

Updated: 04/10/25

8 min read

My Career Journey: Nick Riabchenko, Chief Integration Officer

My Career Journey: Nick Riabchenko, Chief Integration Officer

Introduction Nick, can you share details about your current role and responsibilities? Absolutely! As an...

By Kseniia Savchenko

Updated: 04/10/25

5 min read

How SupportYourApp Helped an IT Help Desk Service Provider Achieve 96% Increase in Ticket Resolution

How SupportYourApp Helped an IT Help Desk Service Provider Achieve 96% Increase in Ticket Resolution

A mid-sized IT help desk support services provider (hereafter “the Company”), specializing in managing and...

By Iuliia Moroz

Updated: 04/14/25

4 min read

Does Amazon Outsource Customer Service? Everything You Need to Know

Does Amazon Outsource Customer Service? Everything You Need to Know

Hitting $575 billion in net sales revenue in 2023, Amazon continues to dominate the e-commerce...

By Iuliia Moroz

Updated: 05/08/25

6 min read

Richpanel Review: A Closer Look at E-Commerce Customer Support

Richpanel Review: A Closer Look at E-Commerce Customer Support

Customer support is a make-or-break deal in today’s e-commerce industry. Customers now demand seamless service...

By Iuliia Moroz

Updated: 04/10/25

7 min read

What Are the Benefits of Outsourcing IT Services: All You Need to Know

What Are the Benefits of Outsourcing IT Services: All You Need to Know

Long gone are the times when you had to host an entire team of professionals...

By Iuliia Moroz

Updated: 04/18/25

9 min read

HubSpot CRM Pros and Cons: A Complete Guide for Businesses

HubSpot CRM Pros and Cons: A Complete Guide for Businesses

To engage with clients effectively and enhance business operations, finding the right platform is key....

By Iuliia Moroz

Updated: 04/10/25

5 min read

A 68% Increase in Resolved Tickets: How SupportYourApp Drove a Startup’s Rapid Growth by Augmenting Support

A 68% Increase in Resolved Tickets: How SupportYourApp Drove a Startup’s Rapid Growth by Augmenting Support

In today’s world, where smooth customer experience can make or break any company, a growing...

By Iuliia Moroz

Updated: 04/28/25

3 min read