Blog on Customer Service & Outsourcing

Tech Trends That Will Define Startups in 2017

From Silicon Valley to Silicon Alley, major changes are in store for tech startups in...

By Nika Kiriienko

Updated: 05/29/25

3 min read

2016 was a tough and interesting year in the tech industry, and we would like...

By Nika Kiriienko

Updated: 01/27/26

3 min read

24/7 Customer Support Is Great to Have, but It Can Be Unrealistic for Small Startups....

By Nika Kiriienko

Updated: 09/29/25

4 min read

Working in Customer Support, It Can Be Easy to Forget The Power That Each Email Has to Impact...

By Nika Kiriienko

Updated: 08/06/25

5 min read

During SupportYourApp’s early days, we already knew we had to find a better solution for...

By Nika Kiriienko

Updated: 10/20/25

6 min read

Every Expense Is Important When You’re Trying to Grow. an Outsourced Call Center Can Help...

By Nika Kiriienko

Updated: 09/30/25

4 min read

Difficult Customers Exist Everywhere No Matter What Industry You’re In, Which Product You’re Selling, How...

By Nika Kiriienko

Updated: 07/22/25

7 min read

Customer Support & Charity at SupportYourApp We’ve said it before and we’ll say it again…...

By Nika Kiriienko

Updated: 11/27/25

2 min read

Customers are the backbone of your company. Make sure your customer support services team is...

By Nika Kiriienko

Updated: 05/29/25

6 min read