How AI Can Compliment People in Customer Support
With the abundance of information and mentions of artificial intelligence (AI) in the modern media...
By Anna Shevtsova
Updated: 08/22/25
8 min read
Customer Support for Social Media Accounts
Getting third party support for your social media account has just arisen as one of...
By Anna Shevtsova
Updated: 12/19/24
10 min read
Importance of Omnichannel Customer Support
Every year businesses go out of their way to make their services as good as...
By Anna Shevtsova
Updated: 09/29/25
7 min read
Customer Service in Social Media: Best Practices
How often do your customers complain to you over social media? It is estimated that...
By Anna Shevtsova
Updated: 08/22/25
7 min read
Support Outsourcing Planning: How’s and Why’s
Planning. It seems that in our world this word and this technique is overused. We...
By Anna Shevtsova
Updated: 10/15/25
6 min read
Support for E-Commerce Companies
In the last 5 years, e-commerce sales have increased by a whopping 171%. This means...
By Anna Shevtsova
Updated: 09/16/25
9 min read
Support for Fintech Companies
With the rise of technology, a lot of market segments are going through a boom....
By Anna Shevtsova
Updated: 08/22/25
8 min read
How to Mitigate Data Breaches Risks in Cybersecurity
Security. When it comes to the tech segment, it is one of the most important...
By Anna Shevtsova
Updated: 08/29/25
8 min read
Case Studies on Call Center Quality Assurance Within Our Company SupportYourApp
It is said that 97 percent of customers claim that good quality of service plays...
By Anna Shevtsova
Updated: 12/09/20
5 min read