Cross-Functional Team: How We Drive Them and How They Drive Us

Cross-Functional Team: How We Drive Them and How They Drive Us

Successful team requires successful leaders And when is the leader considered successful in their position?...

By Anna Shevtsova

Updated: 12/09/20

6 min read

Customer Service Knowledge Base: Guides & Examples

Customer Service Knowledge Base: Guides & Examples

At SupportYourApp, we can’t start supporting a product or service if we don’t have enough...

By Veronika Gladchuk

Updated: 02/05/21

4 min read

5 Stages of Team Development at SupportYourApp: The Process of Developing the Best Teams

5 Stages of Team Development at SupportYourApp: The Process of Developing the Best Teams

Making “a team” into “the team”. Seems like a simple task that can be solved...

By Anna Shevtsova

Updated: 12/09/20

5 min read

Developing Customer Communication Skills: Importance of Fast Reaction and Communication With Customers. Approaches, Tools, Learnings.

Developing Customer Communication Skills: Importance of Fast Reaction and Communication With Customers. Approaches, Tools, Learnings.

As was said by Milton Erickson: “The effectiveness of communication is not defined by the...

By Anna Shevtsova

Updated: 04/09/25

5 min read

Team Performance and How to Reach It: Top Resources for Team Development

Team Performance and How to Reach It: Top Resources for Team Development

Businesses are the most successful when they have diverse teams of professionals who are able...

By Veronika Gladchuk

Updated: 04/09/25

4 min read

What Effective Management Skills Did We Acquire During the Covid-19 Quarantine?

What Effective Management Skills Did We Acquire During the Covid-19 Quarantine?

Quarantine. Over the last couple of months this word became key when it comes to...

By Anna Shevtsova

Updated: 05/26/22

5 min read

When Our Team Is an Extension of Yours

When Our Team Is an Extension of Yours

What is the most common reason for various businesses to doubt whether they need to...

By Anna Shevtsova

Updated: 12/09/20

5 min read

Being Eco When the World Goes Around Is an Extra Step to Take

Being Eco When the World Goes Around Is an Extra Step to Take

At SupportYourApp we firmly believe that by resolving the issues of our customers and helping...

By Anna Shevtsova

Updated: 12/09/20

4 min read

To Be Successful Is to Be Flexible: How We Created a CRM System to Provide Customized Services

To Be Successful Is to Be Flexible: How We Created a CRM System to Provide Customized Services

In the business environment of today, many executives understand that customers are their most important...

By Veronika Gladchuk

Updated: 04/09/25

5 min read