Your Roadmap on How to Improve Customer Experience
Post-pandemic reality brought us major changes in terms of customer behavior and expectations. Experience became...
By Anastasiia Nesterova
Updated: 07/01/25
10 min read
Good to Great: Who Are the Best Supporters for E-Commerce Projects?
Exceptional service quality can only be achieved with high-class professionals on board. Each industry has...
By Anastasiia Nesterova
Updated: 09/30/25
4 min read
My Career Path: Growing From a Newbie to a Master of Communication
It’s time for a new success story! This time Olha, our Service Delivery Manager, will...
By Anastasiia Nesterova
Updated: 07/12/24
6 min read
Customer Experience Trends of 2023
At the end of each year, I love to take my time to see what...
By Daria Leshchenko
Updated: 08/29/25
4 min read
How Team’s Wellbeing Drives Customers’ Delight
There is a strong statistical link between team’s wellbeing and customers’ satisfaction. Forbes discovered people...
By Anastasiia Nesterova
Updated: 06/02/25
3 min read
How Omnichannel Support Influences CX?
Technological progress and the pandemic streamlined the development of e-commerce. The new digital reality, where...
By Svitlana Biloshkura
Updated: 09/29/25
4 min read
SupportYourApp Manifesto: Making Of
We are all supporters. This is SupportYourApp’s motto and the main idea of our manifesto....
By Anastasiia Nesterova
Updated: 04/10/25
6 min read
Must-Know Customer Service Stats and Facts
More than a decade in the customer service industry has taught me — to succeed...
By Daria Leshchenko
Updated: 04/30/25
2 min read
My SupportYourApp Career Growth: How I Transitioned From Customer Care to People Operations
Max, our People Experience Manager, started his career at SupportYourApp as a customer support agent...
By Anastasiia Nesterova
Updated: 10/22/25
6 min read