The Best Strategies for Customer Experience
32% of customers will leave a brand they love after one bad experience. Considering customer...
By Anna Shevtsova
Updated: 10/15/25
10 min read
Good to Great: Who Are the Best Supporters for Telemarketing?
We’re back with portraying perfect support consultants for industries with their specific demands. Today, we...
By Anastasiia Nesterova
Updated: 10/22/25
3 min read
Ultimate Guide to Improving Your CX Strategy: Evolution, Trends, Opportunities, and Best Practices
What Is Customer Experience? The overall experience that customers have with a company or brand,...
By Svitlana Biloshkura
Updated: 10/20/25
7 min read
Why Is Emotional Connection More Important Than Customer Satisfaction?
Emotional connection is something modern brands have recently started to prioritize. With 83% of customers...
By Anna Shevtsova
Updated: 12/19/25
3 min read
What Is Customer Experience KPI, and How Can Businesses Improve It?
Tracking KPIs for customer experience is important to understand what customers want and what a...
By Anna Shevtsova
Updated: 09/04/25
10 min read
How to Measure Customer Experience: Best Practices
Top-notch customer experience is what differentiates a company from its competitors. It is also a...
By Anna Shevtsova
Updated: 10/15/25
11 min read
Digital Customer Experience Transformation: Evolution, Trends, and Opportunities
Digital customer experience is a term that covers all customer online interactions with a brand....
By Svitlana Biloshkura
Updated: 09/04/25
7 min read
My Career Journey: From Zero Experience to a Senior Manager
How does it feel to work at SupportYourApp? Sara, our Senior Delivery Manager, shared her...
By Anastasiia Nesterova
Updated: 07/12/24
8 min read
How to Personalize Customer Experience: Personalization Strategy in 7 Steps
The era of digital customer experience transformation streamlines the challenges set to businesses in terms...
By Svitlana Biloshkura
Updated: 11/27/25
8 min read