Blog on Customer Service & Outsourcing for Startups and Enterprises

Support for Delivery Companies

From 2015 to 2020, the food delivery market in the US grew by more than...

By Anna Shevtsova

Updated: 12/19/23

4 min read

WhatsApp has over 2 billion users around the world. It is ranked as the most...

By Nick Ryabchenko

Updated: 04/18/25

6 min read

It’s less than 60 days until Christmas. The hot season has officially started. Apart from...

By Daria Leshchenko

Updated: 04/09/25

3 min read

Today we have finally reached the pièce de résistance of our customer communication tools reviews...

By Nick Ryabchenko

Updated: 04/09/25

5 min read

Having talked about Customer Success fairly recently, we decided to dive even deeper into the...

By Anna Shevtsova

Updated: 04/09/25

4 min read

According to Forrester, 72% of businesses say improving customer experience and success is their priority....

By Veronica Filipkova

Updated: 04/10/25

5 min read

Since the start of the millennium, e-learning has grown by almost 900%. The worldwide e-learning...

By Anna Shevtsova

Updated: 02/13/25

5 min read

To set up brand communication, a business has to do a thorough market research, properly...

By Daria Leshchenko

Updated: 10/05/21

3 min read

About 55% of time of human communication is devoted to listening. This percentage is way...

By Anna Shevtsova

Updated: 04/18/25

5 min read