Unlocking Success: The Importance of Gaming Customer Service in Player Retention
People love entertainment, and gaming successfully captures the attention of millions of users worldwide by...
By Iuliia Moroz
Updated: 08/22/25
9 min read
How to Decode the True Cost of Outsourced IT Support
Growing companies can experience an unexpected system crash during major product launches. Without an in-house...
By Iuliia Moroz
Updated: 08/22/25
8 min read
My Career Journey: Nick Riabchenko, Chief Integration Officer
Introduction Nick, can you share details about your current role and responsibilities? Absolutely! As an...
By Kseniia Savchenko
Updated: 04/10/25
5 min read
How SupportYourApp Helped an IT Help Desk Service Provider Achieve 96% Increase in Ticket Resolution
A mid-sized IT help desk support services provider (hereafter “the Company”), specializing in managing and...
By Iuliia Moroz
Updated: 08/14/25
4 min read
Does Amazon Outsource Customer Service? Everything You Need to Know
Hitting $575 billion in net sales revenue in 2023, Amazon continues to dominate the e-commerce...
By Iuliia Moroz
Updated: 08/22/25
6 min read
Richpanel Review: A Closer Look at E-Commerce Customer Support
Customer support is a make-or-break deal in today’s e-commerce industry. Customers now demand seamless service...
By Iuliia Moroz
Updated: 04/10/25
7 min read
What Are the Benefits of Outsourcing IT Services: All You Need to Know
Long gone are the times when you had to host an entire team of professionals...
By Iuliia Moroz
Updated: 08/22/25
9 min read
A 68% Increase in Resolved Tickets: How SupportYourApp Drove a Startup’s Rapid Growth by Augmenting Support
In today’s world, where smooth customer experience can make or break any company, a growing...
By Iuliia Moroz
Updated: 08/14/25
3 min read
My Career Journey: Bogdan ‘Josh’ Dzhelmach, VP of Product
Josh started with SupportYourApp over a decade ago as a Customer Support Consultant and, after...
By Kseniia Savchenko
Updated: 04/10/25
5 min read