Richpanel Review: A Closer Look at E-Commerce Customer Support

Richpanel Review: A Closer Look at E-Commerce Customer Support

Customer support is a make-or-break deal in today’s e-commerce industry. Customers now demand seamless service...

By Iuliia Moroz

Updated: 04/10/25

7 min read

What Are the Benefits of Outsourcing IT Services: All You Need to Know

What Are the Benefits of Outsourcing IT Services: All You Need to Know

Long gone are the times when you had to host an entire team of professionals...

By Iuliia Moroz

Updated: 07/02/25

9 min read

HubSpot CRM Pros and Cons: A Complete Guide for Businesses

HubSpot CRM Pros and Cons: A Complete Guide for Businesses

To engage with clients effectively and enhance business operations, finding the right platform is key....

By Iuliia Moroz

Updated: 07/10/25

5 min read

A 68% Increase in Resolved Tickets: How SupportYourApp Drove a Startup’s Rapid Growth by Augmenting Support

A 68% Increase in Resolved Tickets: How SupportYourApp Drove a Startup’s Rapid Growth by Augmenting Support

In today’s world, where smooth customer experience can make or break any company, a growing...

By Iuliia Moroz

Updated: 06/02/25

3 min read

My Career Journey: Bogdan ‘Josh’ Dzhelmach, VP of Product

My Career Journey: Bogdan ‘Josh’ Dzhelmach, VP of Product

Josh started with SupportYourApp over a decade ago as a Customer Support Consultant and, after...

By Kseniia Savchenko

Updated: 04/10/25

5 min read

Supporter vs. ChatGPT

Supporter vs. ChatGPT

ChatGPT currently has over 180.5 million users, which is an 80% increase from the 100...

By Svitlana Biloshkura

Updated: 06/25/25

12 min read

How to Choose IT Support for Outsourcing: Your Comprehensive Guide

How to Choose IT Support for Outsourcing: Your Comprehensive Guide

Technologies have become the force driving companies forward with innovations and revolutionizing each industry, requiring...

By Iuliia Moroz

Updated: 07/02/25

9 min read

Six eCommerce Customer Retention Strategies That Work

Six eCommerce Customer Retention Strategies That Work

Maximizing customer retention is central to maintaining a steady revenue stream. In fact, for most...

By Iuliia Moroz

Updated: 07/02/25

10 min read

Implementing Chatbots for Efficient Customer Service in E-Commerce: Tips and Ideas

Implementing Chatbots for Efficient Customer Service in E-Commerce: Tips and Ideas

Given the fast pace of today’s world, it’s no surprise that customers want everything done...

By Iuliia Moroz

Updated: 06/25/25

10 min read