Blog on Customer Service & Outsourcing for Startups and Enterprises

My Career Journey: Bogdan ‘Josh’ Dzhelmach, VP of Product

Josh started with SupportYourApp over a decade ago as a Customer Support Consultant and, after...

By Kseniia Savchenko

Updated: 04/10/25

5 min read

ChatGPT currently has over 180.5 million users, which is an 80% increase from the 100...

By Svitlana Biloshkura

Updated: 04/24/25

12 min read

Technologies have become the force driving companies forward with innovations and revolutionizing each industry, requiring...

By Iuliia Moroz

Updated: 10/25/24

9 min read

Maximizing customer retention is central to maintaining a steady revenue stream. In fact, for most...

By Iuliia Moroz

Updated: 04/10/25

10 min read

Given the fast pace of today’s world, it’s no surprise that customers want everything done...

By Iuliia Moroz

Updated: 04/09/25

10 min read

Introduction Maryna, could you share more details about your current role and the key responsibilities you have? ...

By Kseniia Savchenko

Updated: 12/30/24

5 min read

We at SupportYourApp have been offering customer support outsourcing services for long enough to know...

By Iuliia Moroz

Updated: 04/10/25

9 min read

As one of the leading providers of customer support software, Zendesk is understandably among the...

By Iuliia Moroz

Updated: 02/24/25

9 min read

Ecommerce has grown rapidly, with sales expected to exceed $4.1 trillion in 2024, and these...

By Iuliia Moroz

Updated: 04/18/25

7 min read