Blog on Customer Service & Outsourcing for Startups and Enterprises

Faster Response Times & Scalability: How We Transformed Support for Flibco

GOAL: As a European airport shuttle service, Flibco, expanded and their customer base grew, they...

By Anastasiia Svyrydenko

Updated: 10/23/25

3 min read

At SupportYourApp, we believe great partnerships are built not just on performance, but on understanding...

By Ilya Patricha

Updated: 10/20/25

7 min read

In 2025, businesses rely on fast, expert tech support more than ever. With software, systems,...

By Anastasiia Svyrydenko

Updated: 10/17/25

7 min read

Introduction Q: Roman, could you tell us what your day-to-day looks like as Chief Growth...

By Anastasiia Svyrydenko

Updated: 05/26/25

6 min read

Customer service is central to a company’s success, brand image, and audience’s loyalty. HubSpot’s State...

By Ilya Patricha

Updated: 10/22/25

11 min read

According to the latest report into the customer experience by Emplifi, 70% of customers will...

By Olha Humeniuk-Solodka

Updated: 10/20/25

9 min read

Call centers are responsible for handling a large volume of inbound and outbound customer calls....

By Anastasiia Svyrydenko

Updated: 10/22/25

9 min read

Customer service teams wear many hats. They resolve issues, track orders, and help users with...

By Anastasiia Svyrydenko

Updated: 10/17/25

11 min read

Introduction Q: Maksym, your role is brand new for the company. What are your main...

By Anastasiia Svyrydenko

Updated: 10/20/25

5 min read