Blog on Customer Service & Outsourcing for Startups and Enterprises

How to Improve CSAT Scores in Your Call Center: 9 Ways to Explore

Customer service drives every business — it’s the force behind improving relationships with the target...

By Iuliia Moroz

Updated: 05/13/25

12 min read

Your call center is the heart of your customer service — it targets their concerns...

By Iuliia Moroz

Updated: 04/29/25

10 min read

Introduction Q: Andrii, could you shed some light on your current role and key responsibilities? ...

By Kseniia Savchenko

Updated: 04/10/25

6 min read

Your customer support efficiency depends on two factors. Compare it to riding a car: you’ve...

By Iuliia Moroz

Updated: 08/04/25

7 min read

Customers are the cornerstone of every industry, but gaming companies have a particular relationship with...

By Iuliia Moroz

Updated: 04/10/25

6 min read

Managing social media platforms has become one of the key priorities for companies seeking to...

By Iuliia Moroz

Updated: 08/05/25

8 min read

AI has become one of the vital elements of superb customer service, as it provides...

By SupportYourApp

Updated: 03/04/25

< 1 min read

Introduction Q: Yaroslava, could you shed some light on your current role and key responsibilities? ...

By Kseniia Savchenko

Updated: 04/10/25

5 min read

Amazon keeps dominating the e-commerce scene, making businesses face more and more pressure to adequately...

By Iuliia Moroz

Updated: 04/10/25

4 min read