Customer Service Knowledge Base: Guides & Examples
At SupportYourApp, we can’t start supporting a product or service if we don’t have enough...
By Veronika Gladchuk
Updated: 04/25/25
4 min read
5 Stages of Team Development at SupportYourApp: The Process of Developing the Best Teams
Making “a team” into “the team”. Seems like a simple task that can be solved...
By Anna Shevtsova
Updated: 04/30/25
5 min read
Developing Customer Communication Skills: Importance of Fast Reaction and Communication With Customers. Approaches, Tools, Learnings.
As was said by Milton Erickson: “The effectiveness of communication is not defined by the...
By Anna Shevtsova
Updated: 09/04/25
5 min read
Team Performance and How to Enhance It: Top Resources for Team Development
Businesses are the most successful when they have diverse teams of professionals who are able...
By Veronika Gladchuk
Updated: 05/08/25
4 min read
What Effective Management Skills Did We Acquire During the Covid-19 Quarantine?
Quarantine. Over the last couple of months this word became key when it comes to...
By Anna Shevtsova
Updated: 05/26/22
5 min read
When Our Team Is an Extension of Yours
What is the most common reason for various businesses to doubt whether they need to...
By Anna Shevtsova
Updated: 12/09/20
5 min read
Being Eco When the World Goes Around Is an Extra Step to Take
At SupportYourApp we firmly believe that by resolving the issues of our customers and helping...
By Anna Shevtsova
Updated: 12/09/20
4 min read
To Be Successful Is to Be Flexible: How We Created a CRM System to Provide Customized Services
In the business environment of today, many executives understand that customers are their most important...
By Veronika Gladchuk
Updated: 04/09/25
5 min read
Feedforward the Professionals in Your Team to Progress as a Company
To be the best partner for customer support outsource we have to also be the...
By Anna Shevtsova
Updated: 12/09/20
4 min read