How to Choose a Customer Service Provider: 20-Step Checklist
Internationally, businesses are growing to understand how outsourcing their customer service benefits their operations and...
By Anastasiia Svyrydenko
Updated: 06/16/25
11 min read
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Anastasiia Svyrydenko
Anastasiia's writing expertise spans tech, mental health, business growth, and customer excellence. When she's not crafting engaging, insightful content, you can find Anastasiia curled up with a book or walking her dog in the nearest park.
Mobile App Customer Support: Tools and Best Practices
Nowadays, having a mobile app isn’t just an option for many businesses — it’s essential...
By Anastasiia Svyrydenko
Updated: 03/18/25
10 min read
Things to Know to Outsource Amazon Listing Services
Amazon keeps dominating the e-commerce scene, making businesses face more and more pressure to adequately...
By Iuliia Moroz
Updated: 04/10/25
4 min read
How SupportYourApp Improved Ticket Resolution Rate by 49% for Game Development Company
Customer service in the gaming industry is essential to both user retention and overall brand...
By Iuliia Moroz
Updated: 06/13/25
4 min read
Unlocking Success: The Importance of Gaming Customer Service in Player Retention
People love entertainment, and gaming successfully captures the attention of millions of users worldwide by...
By Iuliia Moroz
Updated: 06/25/25
9 min read
How to Decode the True Cost of Outsourced IT Support
Growing companies can experience an unexpected system crash during major product launches. Without an in-house...
By Iuliia Moroz
Updated: 04/10/25
8 min read
How SupportYourApp Helped an IT Help Desk Service Provider Achieve 96% Increase in Ticket Resolution
A mid-sized IT help desk support services provider (hereafter “the Company”), specializing in managing and...
By Iuliia Moroz
Updated: 06/04/25
4 min read
Does Amazon Outsource Customer Service? Everything You Need to Know
Hitting $575 billion in net sales revenue in 2023, Amazon continues to dominate the e-commerce...
By Iuliia Moroz
Updated: 05/30/25
6 min read
What Are the Benefits of Outsourcing IT Services: All You Need to Know
Long gone are the times when you had to host an entire team of professionals...
By Iuliia Moroz
Updated: 06/25/25
9 min read