My Career Journey: Maksym Natiazhko, Client Experience Director
Introduction Q: Maksym, your role is brand new for the company. What are your main...
By Anastasiia Svyrydenko
Updated: 10/20/25
5 min read
31 articles by:
Anastasiia Svyrydenko
Anastasiia's writing expertise spans tech, mental health, business growth, and customer excellence. When she's not crafting engaging, insightful content, you can find Anastasiia curled up with a book or walking her dog in the nearest park.
How to Choose a Customer Service Provider: 20-Step Checklist
Internationally, businesses are growing to understand how outsourcing their customer service benefits their operations and...
By Anastasiia Svyrydenko
Updated: 01/16/26
11 min read
Customer Service in Banking Industry
According to the World Bank, 76% of the worldwide population has banking accounts — a...
By Anastasiia Svyrydenko
Updated: 11/14/25
12 min read
Mobile App Customer Support: Tools and Best Practices
Nowadays, having a mobile app isn’t just an option for many businesses — it’s essential...
By Anastasiia Svyrydenko
Updated: 12/10/25
10 min read