Good to Great: Who Are the Best Supporters for Fintech?
For our new story about the best supporters and how to find them, we focused...
By Anastasiia Nesterova
Updated: 07/12/24
5 min read
23 articles by:
Anastasiia Nesterova
Anastasiia has a diverse background in writing, spanning IT, logistics, and business. Now, she focuses on customer support and communication, combining her expertise with a passion for clear and effective messaging. A true book lover, she believes there’s nothing better than getting lost in a great story — and that the best way to honor books is to write one yourself.
My Journey With SupportYourApp: From a Supporter to a Talent Searcher
In just two years, our team member, Maria, made her way from a support consultant...
By Anastasiia Nesterova
Updated: 07/12/24
8 min read
Gaining Your Brand’s Fans: Why Customer Retention Is Important
Acquiring new customers is something most businesses focus on. At the same time, retaining existing...
By Anastasiia Nesterova
Updated: 01/30/25
10 min read
Good to Great: Who Are the Best Supporters for Telemarketing?
We’re back with portraying perfect support consultants for industries with their specific demands. Today, we...
By Anastasiia Nesterova
Updated: 03/11/25
3 min read
My Career Journey: From Zero Experience to a Senior Manager
How does it feel to work at SupportYourApp? Sara, our Senior Delivery Manager, shared her...
By Anastasiia Nesterova
Updated: 07/12/24
8 min read
Your Roadmap on How to Improve Customer Experience
Post-pandemic reality brought us major changes in terms of customer behavior and expectations. Experience became...
By Anastasiia Nesterova
Updated: 07/12/24
11 min read
Good to Great: Who Are the Best Supporters for E-Commerce Projects?
Exceptional service quality can only be achieved with high-class professionals on board. Each industry has...
By Anastasiia Nesterova
Updated: 03/11/25
4 min read
My Career Path: Growing From a Newbie to a Master of Communication
It’s time for a new success story! This time Olha, our Service Delivery Manager, will...
By Anastasiia Nesterova
Updated: 07/12/24
6 min read
How Team’s Wellbeing Drives Customers’ Delight
There is a strong statistical link between team’s wellbeing and customers’ satisfaction. Forbes discovered people...
By Anastasiia Nesterova
Updated: 07/12/24
3 min read
