Help Desk Software: Top 3 Help Desks for Creating Awesome FAQs
FAQs are the building blocks of customer success, here are our 3 favorite help desk softwares that...
By Nika Kiriienko
Updated: 11/27/25
5 min read
How We Used Product Hunt to Hack Our B2B Sales and Score 3 New Clients (And How You Can Too)
Product Hunt is an incredible site for technology, software and startup enthusiasts to share all...
By Nika Kiriienko
Updated: 02/12/26
6 min read
The Ultimate Guide to Customer Support Outsourcing
Outsourcing can be a very valuable tool to grow and maintain your company, here’s everything...
By Nika Kiriienko
Updated: 07/22/25
9 min read
Outsourcing Customer Support: How a 3-Man Startup Grew Into Multi-Million Dollar Enterprise
Petcube is now a multi-million dollar company with headquarters in San Franciso and offices in...
By Nika Kiriienko
Updated: 08/29/25
3 min read
To Outsource, or Not to Outsource: That Is the Question.
“Should I outsource the responsibility of taking care of my customer to a third-party organization?”...
By Nika Kiriienko
Updated: 12/09/20
4 min read
Our Top 10 Customer Support Tips for Small Developers
It’s a common situation: you’re a developer of an awesome app. It all started with...
By Nika Kiriienko
Updated: 09/29/25
6 min read
Should You Choose Phone or Email Support for Your Call Center?
The eternal question that every executive asks himself when it comes to providing quality customer...
By Nika Kiriienko
Updated: 05/14/25
3 min read