Top 4 Challenges of Introducing AI Into Support Teams
World-wide spending on AI-centric systems will pass $300 billion by 2023. Even despite popularity and...
By Daria Leshchenko
Updated: 06/16/25
4 min read
SupportYourApp Is Recognized by GoodFirms as the Best Company to Work With
The text is a courtesy of GoodFirms Customer expectations have evolved more than ever before,...
By Anna Shevtsova
Updated: 05/30/25
3 min read
My Journey With SupportYourApp: From a Supporter to a Talent Searcher
In just two years, our team member, Maria, made her way from a support consultant...
By Anastasiia Nesterova
Updated: 07/12/24
8 min read
What Is a Good Retention Rate, and How Can Companies Achieve It?
What is a good retention rate, and how can companies achieve it? There is no...
By Anna Shevtsova
Updated: 06/25/25
7 min read
Measuring Customer Retention: Why It Matters and How to Do It Right?
In the challenging business ecosystem of today, the significance of retaining customers cannot be overstated....
By Svitlana Biloshkura
Updated: 04/18/25
10 min read
Gaining Your Brand’s Fans: Why Customer Retention Is Important
Acquiring new customers is something most businesses focus on. At the same time, retaining existing...
By Anastasiia Nesterova
Updated: 08/07/25
10 min read
Top CRM Systems of 2023: How to Choose the Best One?
Customer support has become one of the most crucial contributors to ensuring customer satisfaction and...
By Oleksandr Khoroshchak
Updated: 06/25/25
4 min read
Elevating Your Business Through the Art of Customer Experience Optimization
“You never get a second chance to make a first impression” is a timeless quote...
By Svitlana Biloshkura
Updated: 04/30/25
11 min read
Will ChatGPT Make Customer Support More Human?
ChatGPT is the talk of the town. This newest OpenAI technology has made a lot...
By Anna Shevtsova
Updated: 06/13/25
4 min read