Veronica Filipkova
3 articles by:

Veronica Filipkova

Veronica studied Turkish and Persian languages at Tavria University. After having found SupportYourApp, she realized this was the place where she belonged. From that point on she dedicated her heart to the company. When things get stressful, Veronica finds her peace in yoga, animal flow and martial arts.

Why Does Customer Success Matter?

Why Does Customer Success Matter?

According to Forrester, 72% of businesses say improving customer experience and success is their priority....

By Veronica Filipkova

5 min read

Bad Customer Service and How to Prevent It

Bad Customer Service and How to Prevent It

Bad customer service costs US companies $62 billion annually. 8 out of 10 customers say...

By Veronica Filipkova

4 min read

What Business Tasks Can Be Outsourced?

What Business Tasks Can Be Outsourced?

The global IT outsourcing market is expected to reach $937.6 billion by 2025. Recent estimations...

By Veronica Filipkova

5 min read