3 Ways Call Centers Can Help Your Startup Stay Lean & Mean
Every Expense Is Important When You’re Trying to Grow. an Outsourced Call Center Can Help...
By Nika Kiriienko
Updated: 04/09/25
4 min read
47 articles by:
Nika Kiriienko
Nika is an independent digital marketer with a real passion for the world of customer service who has been working in the field for the last 10 years. She was born and raised in Kyiv, Ukraine which is where she lives now with her adorable Yorkshire Terrier. Nika loves doing a deep research of modern customers’ behavior which makes her a real pro in understanding their preferences and interests. She loves travel, technical diving, and sports.
Difficult Customers 101: The 4 Difficult Customers & How to Tame Them With Customer Support
Difficult Customers Exist Everywhere No Matter What Industry You’re In, Which Product You’re Selling, How...
By Nika Kiriienko
Updated: 04/09/25
7 min read
Customer Support & Charity: SupportYourApp Takes Part in Kyiv Chestnut Run 2016
Customer Support & Charity at SupportYourApp We’ve said it before and we’ll say it again…...
By Nika Kiriienko
Updated: 12/18/20
2 min read
Customer Support Quotes: 51 Famous Quotes to Motivate Your Team
Customers are the backbone of your company. Make sure your customer support services team is...
By Nika Kiriienko
Updated: 02/05/21
6 min read
Help Desk Software: Top 3 Help Desks for Creating Awesome FAQs
FAQs are the building blocks of customer success, here are our 3 favorite help desk softwares that...
By Nika Kiriienko
Updated: 04/09/25
5 min read
How We Used Product Hunt to Hack Our B2B Sales and Score 3 New Clients (And How You Can Too)
Product Hunt is an incredible site for technology, software and startup enthusiasts to share all...
By Nika Kiriienko
Updated: 03/11/25
6 min read
The Ultimate Guide to Customer Support Outsourcing
Outsourcing can be a very valuable tool to grow and maintain your company, here’s everything...
By Nika Kiriienko
Updated: 04/10/25
9 min read
Outsourcing Customer Support: How a 3-Man Startup Grew Into Multi-Million Dollar Enterprise
Petcube is now a multi-million dollar company with headquarters in San Franciso and offices in...
By Nika Kiriienko
Updated: 12/18/20
3 min read
To Outsource, or Not to Outsource: That Is the Question.
“Should I outsource the responsibility of taking care of my customer to a third-party organization?”...
By Nika Kiriienko
Updated: 12/09/20
4 min read