10 Essential Criteria to Choose a Customer Support Outsourcing Partner
Picture this: a customer contacts your business at 2 AM with a critical issue. They’re...
By Daniel Kravchenko
Updated: 01/03/26
12 min read
Daniel is a Service Delivery Director at SupportYourApp. Before joining the team, he lived and worked in the United States, bringing over 5 years of experience in managing client relationships in the Educational recruitment sector. His Technical and International Business degrees have allowed him to successfully manage Fintech and Crypto-related projects. Currently, he holds the position of Senior Key Account Manager and is responsible for the Key Client vertical management at the company. A passionate traveler, Daniel has explored 48 out of 50 U.S. states over the past decade — always eager to discover new places and cultures.
LinkedinPicture this: a customer contacts your business at 2 AM with a critical issue. They’re...
By Daniel Kravchenko
Updated: 01/03/26
12 min read
What if the pricing model you chose to save money is actually the reason your...
By Daniel Kravchenko
Updated: 11/28/25
10 min read
“When the data and the anecdotes disagree, the anecdotes are usually right.” – Jeff Bezos...
By Daniel Kravchenko
Updated: 11/26/25
10 min read
About 8 out of 10 business travelers experienced disruptions while travelling in 2024. This number...
By Daniel Kravchenko
Updated: 12/19/25
11 min read